某银行代缴燃气费系统设计与实现

发布时间：2018-05-26 09:50

本文选题：DMZ停火区 + 中间业务缴费　；参考：《天津大学》2014年硕士论文

【摘要】：随着广大客户对公用事业单位服务的要求提高，方便客户交费的问题也就越来越重要。客户不仅要求可以及时缴纳各项费用，而且要求缴费方式越方便越好。银行搭建燃气代缴费系统后一方面可以方便客户缴费,产生积极的社会意义，另一方面，可以丰富代缴费业务种类，增加中间业务收入，还可以通过提供缴费服务来扩大客户对银行的认知度。本次课题从设计、开发、实施的角度阐述了银行代缴燃气费系统是如何搭建的，是如何解决客户缴费难、完善收费单位的缴费服务、丰富银行业务品种的。还讨论了银行开通柜面、网上银行、电话银行、自助设备、批量代扣等多种渠道为客户提供服务的可能性。通过提供燃气代缴费服务扩大了银行服务人群，增加了中间业务收入，达到了客户、企业、银行三赢的目的。现在，我国也在逐步开展第三方支付缴费，银行先行建立缴费渠道后可以为第三方支付缴费节省更多的资源，起到资源共享的作用。本课题从网络、应用两个层面进行系统设计和实施。在网络层面主要内容是：核心网络、防火墙、DMZ停火区、专线。应用层面的主要内容是：银行核心处理服务、中间业务缴费平台、燃气前置机。两个层面中，，重点阐述了应用层面，主要是中间业务缴费平台及燃气前置机上的服务设计及实施的问题。最终目的是搭建一套符合实际业务需求的银行代缴燃气费系统，使客户可以通过银行柜面、网银等渠道进行燃气费查询、燃气费缴纳、抹帐、发票打印。银行可以对每日交易进行对帐、清算，及对签约客户主动发起批扣。同时系统应具有良好的处理性能，并能承受一定的并发处理压力，为未来开展第三方支付缴费做好准备。
[Abstract]:With the improvement of customer service, the problem of convenient payment becomes more and more important. Customers not only require timely payment of fees, but also require the more convenient way the better. On the one hand, banks can make it convenient for customers to pay fees, which can produce positive social significance; on the other hand, they can enrich the types of fee payment business and increase the income of intermediate businesses. You can also expand customer awareness of the bank by providing payment services. From the point of view of design, development and implementation, this paper expounds how to build the gas charge system of bank, how to solve the problem of customer payment, how to perfect the service of charging unit, and how to enrich the variety of bank business. It also discusses the possibility of bank opening counter, internet bank, telephone bank, self-service equipment, batch withholding and so on. By providing gas payment service, the bank service crowd is expanded, and the intermediate business income is increased, which achieves the goal of customer, enterprise and bank winning. Now, our country is also gradually developing third-party payment, the bank can save more resources and play the role of resource sharing after the establishment of payment channels. This topic carries on the system design and the implementation from the network, the application two levels. In the network level, the main content is: core network, firewall DMZ ceasefire area, dedicated line. Application level of the main content is: bank core processing services, intermediate business payment platform, gas front machine. In the two levels, the application level, mainly the service design and implementation of the intermediate service payment platform and the gas front machine are expounded. The final aim is to set up a set of gas payment system which meets the actual business needs, so that customers can inquire through bank counter, net silver and other channels for gas fee inquiry, gas fee payment, wipe account, invoice printing. Banks can reconcile, liquidate, and proactively withhold contracted customers for daily transactions. At the same time, the system should have good processing performance, and can withstand certain concurrent processing pressure to prepare for the future third-party payment.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F832.2

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