基于平衡记分卡的海外工程项目绩效评价研究

发布时间：2018-01-24 09:51

本文关键词： 平衡计分卡海外工程项目绩效评价层次分析法案例研究　出处：《北京交通大学》2017年硕士论文　论文类型：学位论文

【摘要】：近年来,国际工程承包企业的竞争日趋激烈,促使企业不得不重视项目绩效的提高以维持长期竞争能力。而要提高项目绩效,构建科学合理的绩效评估体系是其关键环节。鉴于此,本研究基于平衡计分卡理论,兼顾财务因素与非财务因素、短期利益与长期利益,建立了一个海外工程项目的绩效评估体系。本文的主要研究内容描述如下:第一,回顾了工程项目绩效评估的国内外研究现状。第二,概述了国际工程项目绩效评估的相关理论。包括:绩效、绩效评估的概念和内涵;传统绩效评估方法的主要内容;对经典的平衡计分卡理论进行了概述:梳理了平衡计分卡理论的基本观念及其管理流程;分析了影响平衡计分卡4大构面的主要因素。第三,对海外工程项目绩效评估现状做了剖析,指出海外工程市场的发展前景,对比了基于工程管理目标和投资收益评价的绩效评价方法。第四,基于平衡计分卡原则和设计架构构建了一个海外工程项目绩效评估体系,并基于AHP得到了各关键绩效指标的权重信息。第五,以坦桑尼亚小镇项目为例,分别应用基础工程管理目标的绩效评价方法和基于平衡计分卡的绩效评价方法进行评价并作出对比,在案例的应用与分析中,提出基于平衡计分卡的海外工程项目绩效评价体系的优势。研究结果显示,本文所构建的海外工程项目平衡计分卡绩效评估体系具有简便易行,评估准确、反馈有效等优点,具有一定的实用价值。
[Abstract]:In recent years, the competition of international engineering contracting enterprises is becoming more and more fierce, which urges enterprises to attach importance to the improvement of project performance in order to maintain long-term competitiveness, but to improve project performance. Constructing a scientific and reasonable performance evaluation system is the key link. In view of this, this study based on the balanced scorecard theory, taking into account financial factors and non-financial factors, short-term and long-term interests. A performance evaluation system of overseas engineering projects is established. The main contents of this paper are described as follows: first, review the domestic and foreign research status of project performance evaluation. Second. This paper summarizes the relevant theories of performance evaluation of international engineering projects, including: performance, the concept and connotation of performance evaluation; The main content of traditional performance evaluation method; The classical balanced scorecard theory is summarized: the basic concept and management flow of the balanced scorecard theory are combed out; This paper analyzes the main factors that affect the four aspects of balanced Scorecard. Thirdly, it analyzes the status quo of overseas engineering project performance evaluation, and points out the development prospects of overseas engineering market. This paper compares the performance evaluation methods based on project management objectives and investment returns. 4th, and constructs an overseas project performance evaluation system based on balanced scorecard principle and design framework. Based on AHP, we get the weight information of key performance indicators. 5th, take Tanzania small town project as an example. The performance evaluation method based on basic engineering management objectives and the performance evaluation method based on balanced scorecard are applied and compared respectively in the application and analysis of cases. This paper puts forward the advantages of the performance evaluation system of overseas engineering projects based on balanced scorecard. The research results show that the performance evaluation system of overseas engineering projects based on balanced scorecard is simple and accurate. Feedback effective and other advantages, has a certain practical value.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.92;F752.68

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