A餐饮公司的员工流失问题分析及对策研究

发布时间：2018-03-16 15:39

本文选题：餐饮连锁企业　切入点：员工流失　出处：《青岛科技大学》2017年硕士论文　论文类型：学位论文

【摘要】：伴随着经济的快速发展,我国综合实力全面提升,人民生活水平显著提高。餐饮业也成为快速发展的行业,成为我国市场经济的重要组成部分。近年来大量的餐饮企业为了扩大市场规模及品牌效应,进入连锁化的经营模式及多样化经营业态。在餐饮业蓬勃发展的同时,员工流失的问题日益凸显,成为企业管理者的困扰,也成为阻碍餐饮企业发展的绊脚石。本文在总结归纳国内外关于员工流失文献的基础上,结合A餐饮公司的实际情况,通过实证分析法深入分析并验证显著影响员工流失倾向的关键因素,得出影响A餐饮公司员工尤其是餐厅服务人员流失的因素主要为:企业的人力资源管理无法跟上企业快速发展的步伐、薪酬福利政策不健全、员工晋升机制不完善、企业文化缺失、员工个体特点、个人职业定位以及对企业的认同感。最后以人力资源管理相关理论为指导,提出解决对策,包括建立有竞争力的薪酬制度、建立合理有效的培训体系、完善员工激励机制、员工职业生涯规划及加强企业文化建设。希望通过本文的研究,有效控制A餐饮公司员工流失问题,并为其他餐饮企业提供一定的参考和借鉴。
[Abstract]:With the rapid development of economy, China's comprehensive strength to enhance the people's living standards improved significantly. The catering industry has become the rapid development of the industry, has become an important part of China's market economy. In recent years a large number of catering enterprises in order to expand the market scale and brand effect, to enter the chain business model and diversified business. In the vigorous development of the catering industry at the same time, the problem of staff turnover has become increasingly prominent, has become the enterprise management problems, but also become a stumbling block of catering enterprise development. This paper summarized the domestic and foreign literature about the staff flow based on A, combined with the actual situation of catering companies, in-depth analysis and verification of key factors significantly affect employee turnover the tendency through empirical analysis, the influence of A catering company employees especially the restaurant staff turnover factors mainly include: human resource management of enterprises To keep up with the pace of the rapid development of enterprises, the compensation policy is not perfect, staff promotion mechanism is not perfect, the lack of corporate culture, individual characteristics, individual occupation localization and identification of enterprises. Finally based on the related theories of human resource management as the guidance, put forward countermeasures, including the establishment of salary system, establish reasonable and effective the training system, improve the incentive mechanism, employee occupation career planning and strengthen the construction of enterprise culture. I hope that through this study, the effective control of A catering company staff turnover, and provide a reference for the other catering enterprises.

【学位授予单位】：青岛科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F719.3

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