鞍山家乐福超市员工满意度调查研究

发布时间：2018-05-12 03:04

本文选题：鞍山家乐福超市 + 员工满意度　；参考：《辽宁科技大学》2015年硕士论文

【摘要】：当今社会,人力资源已经成为企业在激烈的市场竞争中取胜的关键,企业员工满意度的管理有利于企业了解自身现状和增强企业凝聚力。本文选取了鞍山家乐福超市作为研究的个例以对企业员工满意度现状及其影响成分进行分析。通过本实例研究对鞍山家乐福超市员工满意现状及影响成分发现:从整体上来看,企业员工的满意度属于中等偏低水平,工作满意度亟待提高;对企业员工满意度造成影响的成分是多方面的,但从整体上来看,主要有六个维度:工作本身、薪金待遇、人际关系、管理制度、作业环境和晋升发展。同时企业员工的满意度还受到许多人口成分例如性别、年龄、受教育程度、工作岗位等影响。结合对鞍山家乐福超市员工满意度的分析和相关基础基本理论,有必要有针对性地采取相应的措施以保证企业员工满意度的全面提升。在制定相应的措施之前应该注重处理好企业追求利润与提高企业员工满意度的关系以及企业主导作用与企业员工主体地位之间的关系。具体可以采取的措施主要有:调整薪资福利体系、使企业员工能够满足最基本的物质需求,培养内涵丰富的企业文化、增强企业员工的企业文化认同感,建立多渠道沟通机制、使企业员工个人目标与企业发展相融合,健全人力资源管理规划、完善企业绩效考核与企业员工激励机制以及加强相关制度的落实、将现有的企业员工政策真正落实到实处等等。
[Abstract]:In today's society, human resources have become the key for enterprises to win in the fierce market competition. The management of employee satisfaction is helpful for enterprises to understand their own situation and enhance the cohesion of enterprises. This paper chooses Anshan Carrefour supermarket as an example to analyze the present situation of employee satisfaction and its influencing factors. Through the case study of Anshan Carrefour supermarket employee satisfaction status and influence components found: overall, the enterprise employee satisfaction belongs to the medium low level, job satisfaction needs to be improved; There are many factors that affect employee satisfaction, but on the whole, there are six dimensions: job itself, salary, interpersonal relationship, management system, work environment and promotion. At the same time, employee satisfaction is also affected by many demographic components such as gender, age, education, jobs, etc. Based on the analysis of employee satisfaction in Anshan Carrefour supermarket and related basic theories, it is necessary to take corresponding measures to ensure the overall improvement of employee satisfaction. Before formulating the corresponding measures, we should pay attention to the relationship between the pursuit of profit and the improvement of employee satisfaction and the relationship between the leading role of the enterprise and the main position of the employee. The specific measures that can be taken are as follows: adjusting the salary and welfare system, enabling the employees to meet the most basic material needs, cultivating a rich enterprise culture, strengthening the corporate culture identity of the enterprise employees, and establishing a multi-channel communication mechanism. Make the individual goal of enterprise staff and enterprise development merge, perfect human resource management plan, perfect enterprise performance appraisal and enterprise employee incentive mechanism, and strengthen the implementation of related system, Implement the existing employee policy into practice and so on.
【学位授予单位】：辽宁科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F721.7

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