翔龙药品零售连锁公司员工三级绩效考核改进研究

发布时间：2018-05-27 19:47

本文选题：翔龙药品零售连锁公司 + 目标管理（MBO）　；参考：《湖南大学》2015年硕士论文

【摘要】：经济飞速发展的今天，“人”的重要性越发地显现出来。现代企业为了提高自身的核心竞争力及适应能力，面临的重大问题是如何创造并保持高的绩效，想把“人”的重要性发挥出来，基于目标管理的绩效管理体系是实现企业经营目标，，最大限度地调动和激发员工的积极性和创造性，提高全局观念、协作意识、和责任感，增强企业竞争力，使各项工作高效运行以适应日趋激烈的市场竞争的有效方法。本研究，是针对翔龙药品零售连锁有限公司绩效管理的现状所存在的问题，提出了以目标管理为导向三级绩效考核体系。翔龙药品零售连锁有限公司在采用目标管理方法优点的基础上，在绩效管理系统之中融入了目标管理（MBO）的流程以及目标管理的宗旨，增强了绩效管理系统的操作性以及实用性。在自身绩效管理现状的基础上，从指导思想、宗旨、依据、以及构建目标为导向的管理模式四个方面提出了构建翔龙药品零售连锁有限公司以目标管理导向的三级绩效考核体系的思路，通过明确年度经营目标、优化部门职责与权限分工,调整组织架构、完善薪酬体系等管理措施,为完善绩效管理体系有效运行奠定坚实的基础。同时通过将公司战略目标、年度经营目标层层分解,把企业目标、部门目标和个人目标有效结合,形成协调统一的目标体系,通过加强对目标实现过程中的监控,对目标实施进行跟踪管理,最终使各岗位顺利达成岗位绩效,从而实现企业经营目标。以目标管理为导向的三级绩效考核体系有效地缓解了公司对组织绩效关注过多，员工几乎没有被关注的问题，这种体系非常贴近企业实际情况，又较为容易操作，是结合了目标管理（MBO）的新的绩效管理方式。这是帮助企业实现科学管理的有效手段之一。
[Abstract]:With the rapid development of economy today, the importance of "human" is becoming more and more obvious. In order to improve their core competitiveness and adaptability, modern enterprises face the major problem of how to create and maintain high performance, and want to give play to the importance of "human". The performance management system based on objective management is to achieve the business objectives, to mobilize and stimulate the staff's enthusiasm and creativity to the maximum extent, to improve the overall concept, the sense of cooperation, and the sense of responsibility, and to enhance the competitiveness of enterprises. An effective way to make the work run efficiently to adapt to the increasingly fierce market competition. This study is aimed at the problems existing in the performance management of Xianglong Pharmaceutical Retail chain Co., Ltd., and puts forward a three-level performance appraisal system guided by objective management. On the basis of adopting the advantages of objective management method, Xianglong Pharmaceutical Retail chain Co., Ltd. integrates the process of objective management and the aim of objective management into the performance management system, which enhances the operability and practicability of the performance management system. On the basis of the present situation of its own performance management, from the guiding ideology, the purpose, the basis, As well as constructing the goal-oriented management mode, the paper puts forward the idea of constructing the three-level performance appraisal system of Xianglong Pharmaceutical Retail chain Co., Ltd., which is guided by the objective management, and clarifies the annual management objectives. To optimize the division of responsibility and authority, adjust the organizational structure, perfect the salary system and other management measures, and lay a solid foundation for the effective operation of the performance management system. At the same time, by decomposing the company's strategic objectives, annual business objectives, and effectively combining enterprise objectives, departmental objectives and individual objectives, a coordinated and unified goal system can be formed, and through strengthening the monitoring of the process of achieving the objectives, Track and manage the implementation of the target, and finally make the posts achieve the post performance smoothly, thus achieve the business objectives. The three-level performance appraisal system guided by objective management effectively alleviates the problems that the company pays too much attention to organizational performance and the employees are hardly concerned. This system is very close to the actual situation of the enterprise and is easy to operate. It is a new performance management method which combines objective management with MBOs. This is one of the effective means to help enterprises realize scientific management.
【学位授予单位】：湖南大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F724.2

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