零售企业管理人员内部培训体系构建研究

发布时间：2018-09-06 17:20

【摘要】：随着知识工作者在企业中的作用日益突显,对企业管理人员的内部培训和人才储备是企业发展的重要基础,管理人员的培训与开发,更是直接关系到企业生存、发展壮大和增长的关键因素。而管理人员由于其自身的职业发展需求,更加关注追求终身就业能力的提升和学习。企业通过对管理人员内部培训体系的完善,使得企业对管理人员培训走向更规范化、制度化、先进化、实用化,使企业管理人员的综合能力在内部培训中不断提升,帮助管理人员建立稳定的职业发展路线,也为企业造就一批高绩效、高素质的管理队伍,为企业可持续发展提供有力的人力资源保障。LF集团虽为国内零售行业中的佼佼者,领头军,但是在对其管理人员内部培训上仍然存在着思想陈旧、执行力不强、缺乏团队学习分享氛围;培训内容形式单一、缺乏实用性、体系不完善;培训组织不健全、培训师缺乏专业性,培训管理运作不规范。这些问题导致了LF集团过去未曾收到对其管理人员的理想培训效果,然而外聘管理人员难以适应,内部晋升的管理人员水平难以满足企业需求。面对管理人才的缺乏形势,正处快速发展的LF集团迫切需要对其管理人员的培训体系进行改善。本文主要就国内外企业对管理人员培训体系和零售行业特点研究的基础上,采用理论研究的方法对管理人员有效内部培训体系的特征以及培训体系的建立和管理进行梳理和研究。并结合LF集团自身的发展战略研究,以及对现有管理人员职涯发展需求的调查,围绕现有管理人员有待提升的专业技能和能力上的不足点去开展对管理人员内部培训体系的设计。体系化的课程学习,在岗学习,及储备人才培训与发展体系设计,激发企业管理人员的培训热诚,提升管理人员的综合能力。以使本文能够对其他零售企业管理人员内部培训体系的建立起到借鉴作用。
[Abstract]:With the increasingly prominent role of knowledge workers in enterprises, the internal training and talent reserve of enterprise managers is an important basis for the development of enterprises, and the training and development of managers is directly related to the survival of enterprises. The key to growth and growth. Managers, due to their own professional development needs, pay more attention to the promotion and learning of lifelong employment ability. Through the improvement of internal training system for managers, enterprises make the training of managers more standardized, institutionalized, advanced and practical, so that the comprehensive ability of enterprise managers is constantly improved in internal training. To help managers to establish a stable career development line, but also to create a group of high performance, high quality management team, for the sustainable development of enterprises to provide strong human resources protection. Leading the army, but in the internal training of its management there are still old ideas, not strong execution, lack of team learning and sharing atmosphere; the form of training content is single, lack of practicability, imperfect system; training organization is not perfect, Lack of professional trainers, training management operation is not standardized. These problems have resulted in the LF Group having not received the ideal training effect for its managers in the past, however, it is difficult for the external managers to adapt, and the level of managers promoted internally is difficult to meet the needs of the enterprises. Facing the shortage of management personnel, LF Group, which is developing rapidly, urgently needs to improve the training system of its managers. On the basis of the research on the training system of managers and the characteristics of retail industry in domestic and foreign enterprises, The characteristics of effective internal training system of managers and the establishment and management of training system are combed and studied by the method of theoretical research. And combined with the LF Group's own development strategy research, as well as the existing managers career development needs of the survey, Develop the design of internal training system for managers around the deficiencies of existing managers' professional skills and competencies. Systematic curriculum learning, on-the-job learning, and reserve talent training and development system design, stimulate the enthusiasm of enterprise managers training, enhance the comprehensive ability of managers. So that this paper can be used for reference to the establishment of internal training system for managers in other retail enterprises.
【学位授予单位】：苏州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F724.2

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