Y市城市规划公众电子参与渠道优化研究

发布时间：2018-11-03 06:41

【摘要】：我国城市规划长期采取精英规划、自上而下的封闭模式,缺乏真正意义上的公众参与,以事后对抗性参与为主,比如近年来发生PX、垃圾焚烧场事件,政民之间的隔阂难以消除。近年来,互联网和信息技术的发展为改善政府与民众的关系提供了新的机遇。信息技术的特性大大提高了公众参与的深度和广度,促进了社会公平和民主政治的实现,基于该技术的电子参与逐步成为政府开展公众参与的重要方式。从电话问政到门户网站,从短信服务到社交媒体,一个多终端、多触点的电子组合渠道正在为公众参与提供高效、便捷和可持续发展的方案。本文着重探讨如何通过搭建无缝对接渠道,最大限度扩展参与的广度,让民意深入决策,实现政民合作的目标。本文认为电子参与是在开放数据的前提下,公众以科技为中介,与政府进行全过程的互动交流、共同创造、共同决策的过程。随着大数据时代的到来,电子参与的含义有了进一步延伸,它是公众以信息技术为中介开展的各项活动所产生的海量数据成为政府决策的重要依据的过程。电子参与渠道能提升公众随时随地参与的便捷度、提高数据开放下公众参与的能力、扩大公众参与的数量和范围、有助于形成迅速广泛准确的反馈机制。本文建立了电子参与渠道的四个层次,从电话传真到政府网站、官方微博、社交网站、手机应用,再到大数据的感知技术,实现了从传统通讯向互联网、从被动参与向主动参与、从自上而下向自下而上的三个层次的跨越。本研究运用政府回应理论和参与阶梯理论,将实证分析相结合和比较分析相结合的方法,对Y市规划参与电子渠道进行分析,发现其存在电子参与渠道单一、官方网站参与渠道缺乏全程性参与、官方微博参与渠道缺乏针对性的内容和公关功能等三个问题,并从价值观、政策依据以及公众意识等方面深入探讨原因,最后,从以下五个方面提出优化策略:完善公众参与的法律体系,营造良好的外部政治环境;树立正确的价值理念,从思想上提升公众参与的内驱力;完善现有官方网站和微博的电子参与渠道互动功能;制定多终端、多触点的电子参与组合渠道;加强知识教育,进一步提升公众参与的能力。
[Abstract]:For a long time, urban planning in our country adopts elite planning, top-down closed mode, lack of public participation in real sense, and mainly confrontational participation, such as the PX, incineration site incident in recent years. The estrangement between the government and the people cannot be eliminated. In recent years, the development of Internet and information technology provides new opportunities for improving the relationship between government and people. The characteristics of information technology have greatly improved the depth and breadth of public participation and promoted the realization of social equity and democratic politics. Electronic participation based on this technology has gradually become an important way for the government to engage in public participation. From phone calls to portals, from SMS services to social media, a multi-terminal, multi-contact electronic portfolio is providing efficient, convenient and sustainable solutions for public participation. This paper focuses on how to build a seamless docking channel to maximize the breadth of participation, let public opinion in-depth decision-making, and achieve the goal of cooperation between the government and the people. This paper holds that electronic participation is a process in which the public takes science and technology as an intermediary and interacts with the government to create and make decisions together on the premise of open data. With the arrival of big data era, the meaning of electronic participation has been further extended. It is the process of mass data generated by the activities of the public mediated by information technology as an important basis for government decision-making. Electronic participation channels can improve the convenience of public participation at any time, improve the ability of public participation under the open data, expand the number and scope of public participation, and help to form a rapid and accurate feedback mechanism. This paper has established four levels of electronic participation channels, from telephone fax to government website, official Weibo, social networking site, mobile phone application, and then to big data's perception technology, from traditional communication to the Internet. From passive participation to active participation, from top-down to bottom-up three levels of leaps and bounds. Using the theory of government response and the theory of participation ladder, this study combines the empirical analysis and comparative analysis to analyze the electronic channel of planning participation in Y city, and finds that there is a single electronic participation channel. The official website participation channel lacks the whole process participation, the official Weibo participation channel lacks the targeted content and the public relations function and so on three questions, and from the values, the policy basis and the public consciousness and so on aspect thorough discussion reason, finally, The optimization strategies are put forward from the following five aspects: perfecting the legal system of public participation and creating a good external political environment; Set up the correct value idea, improve the driving force of public participation ideologically; perfect the interactive function of the existing official website and Weibo's electronic participation channel; establish the multi-terminal, multi-contact electronic participation combination channel; Strengthen knowledge education and further enhance the ability of public participation.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP393.09;TU984

【相似文献】