基于公众视角的地方政府项目绩效评价研究

发布时间：2018-03-13 23:41

本文选题：地方政府项目　切入点：绩效评价　出处：《理论月刊》2015年07期 　论文类型：期刊论文

【摘要】：从公众的视角对地方政府项目进行绩效评价,并为地方政府提供参考,有助于政府提高和改善服务。本文首先研究了公共服务领域公众满意度的特点,并在美国顾客满意度指数模型的基础上适当改进,重构了以公众为评价主体的地方政府项目绩效评价一般模型,并建立了地方政府项目绩效评价的指标体系。其次,以武汉地铁项目为例进行了实证研究,以公众为评价主体进行了问卷调查,运用模糊综合评判的方法对调查结果进行分析,得出了较为客观的评价结果。最后,实证研究表明,本文建立的地方政府项目绩效评价一般模型具有较强的实用性及可操作性,以公众为主体对地方政府项目进行绩效评价具有可行性。
[Abstract]:It is helpful for the local government to improve and improve the service by evaluating the performance of the local government projects from the public perspective and providing reference to the local government. Firstly, this paper studies the characteristics of public satisfaction in the field of public service. On the basis of the American customer satisfaction index model, the author reconstructs the general model of local government project performance evaluation with the public as the main body of evaluation, and establishes the index system of local government project performance evaluation. Taking Wuhan metro project as an example, this paper makes an empirical study, takes the public as the main body of evaluation, makes a questionnaire survey, analyzes the results of the investigation by using the method of fuzzy comprehensive evaluation, and obtains more objective evaluation results. Finally, the empirical study shows that, The general model of local government project performance evaluation established in this paper has strong practicability and maneuverability, and it is feasible to evaluate the local government project performance with the public as the main body.
【作者单位】：武汉纺织大学会计学院;
【基金】：教育部人文社会科学研究项目青年基金(10YJC630126) 湖北省社会科学基金([2007]095) 武汉市社会科学基金(WHSK11041)
【分类号】：F282

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