管理成熟度模拟在物流企业中的应用

发布时间：2018-05-27 12:01

本文选题：管理成熟度 + 指标体系　；参考：《西安工业大学》2014年硕士论文

【摘要】：随着信息技术的发展,物流企业之间的竞争也日趋激烈。第三方物流企业作为现代物流业的重要市场主体之一,其企业发展所处的状态直接影响着企业的竞争策略,进而影响企业在市场中的地位。第三方物流企业如果想作为独立的企业形态在行业中得到长远的发展,必须提升其管理能力,而管理成熟度模型是评价企业管理能力的重要方式。本文从组织管理成熟度的思想角度出发,首先分析四种典型的组织管理成熟度模型。之后在归纳影响第三方物流企业管理成熟度影响因素的基础上,建立了第三方物流企业组织管理成熟度评价指标体系,对企业组织管理成熟度评价问题进行了一些探索。本文研究的主要内容如下：第一,列举了项目管理成熟度模型的相关概念,介绍了CMM、OPM3、PMS-PMMM、 K-PMMM四种典型的管理成熟度模型的等级结构,通过对比分析了四种模型各自的特点。第二,运用项目管理的基础理论方法对第三方物流企业的管理特征进行了分析,在归纳影响第三方物流企业管理成熟度因素的基础上,构建了第三方物流企业组织管理成熟度模型。第三,利用层次分析法和模糊评价方法对第三方物流企业的项目管理成熟度进行分析,验证了评价指标的科学性与可行性。第四,将成熟度模型和评价方法应用在某物流企业中,对企业的成熟度进行评价,明确了其管理水平,为企业下一步提升管理水平指明了方向。
[Abstract]:With the development of information technology, the competition among logistics enterprises is becoming more and more fierce. As one of the important market subjects in modern logistics industry, the development of third-party logistics enterprises directly affects the competitive strategy of enterprises, and then affects the position of enterprises in the market. If the third party logistics enterprises want to develop in the industry as independent enterprises, they must improve their management ability, and the management maturity model is an important way to evaluate the management ability of enterprises. From the perspective of organizational management maturity, this paper first analyzes four typical organizational management maturity models. On the basis of summing up the influencing factors of the third party logistics enterprises' management maturity, this paper establishes the evaluation index system of the third party logistics enterprises' organizational management maturity, and probes into the evaluation of the third party logistics enterprises' organizational management maturity. The main contents of this paper are as follows: first, the related concepts of the project management maturity model are listed, and the hierarchical structure of the four typical management maturity models (CMM / OPM3 / PMS-PMMMand K-PMMM) is introduced, and the characteristics of the four models are compared and analyzed. Secondly, the management characteristics of the third party logistics enterprises are analyzed by using the basic theory method of project management, and the factors influencing the maturity of the third party logistics enterprises are summarized. The third party logistics enterprise organizational management maturity model is constructed. Thirdly, the project management maturity of the third party logistics enterprise is analyzed by AHP and fuzzy evaluation method, and the scientific and feasibility of the evaluation index is verified. Fourthly, the maturity model and evaluation method are applied to a logistics enterprise. The maturity of the enterprise is evaluated, and its management level is clarified, which points out the direction for the further improvement of the management level of the enterprise.
【学位授予单位】：西安工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F259.23;F272

【参考文献】