平衡计分卡在防城港海事局执法人员绩效考核中的应用研究

发布时间：2018-03-11 03:22

本文选题：海事局　切入点：执法人员　出处：《大连海事大学》2012年硕士论文　论文类型：学位论文

【摘要】：本文的研究从平衡计分卡的基本理论出发,以防城港海事局执法人员绩效考核为例,首先分析了防城港海事局执法人员绩效考核的现状、问题及造成这些问题的原因。然后介绍了国外和国内其他单位运用平衡计分卡的经验借鉴。最后提出了基于平衡计分卡的防城港海事局执法人员绩效考核体系。防城港海事局执法人员的绩效考核是按照国家公务员的相关考核规定来执行的。其考核过程中存在着绩效考核方法过于简单、绩效考核指标不科学、绩效考核程序流于形式、考核沟通和反馈机制缺失、考核结果使用不够充分等问题。造成防城港海事局执法人员绩效考核问题的成因是考核内容与工作实际匹配性不强、考核指标与考核内容的衔接性不够、执法人员绩效考核方法的缺失等。由于平衡计分卡在绩效考核方面的先进性,防城港海事局执法人员的绩效考核完善中要引进平衡计分卡。具体而言,要在考核指标与目标相结合、全面与重点相结合、客观可行与目标明确兼备、定性与定量相结合的原则下,对平衡计分卡的四个维度进行改良,从执法成效、内部业务流程、学习与成长、财务四个方面来确定防城港海事局执法人员的绩效考核指标要。还需要运用层次分析法和模糊综合评价等方面确定防城港海事局执法人员的绩效考核指标的权重。另外,还需要从组织和制度保障、管理方式保障、组织文化保障等方面进行有效保障。
[Abstract]:Based on the basic theory of balanced Scorecard and taking the performance appraisal of law enforcement personnel of Fangchenggang Marine Bureau as an example, this paper first analyzes the present situation of performance appraisal of law enforcement personnel of Fangchenggang Marine Bureau. The problems and the causes of these problems. Then it introduces the experience of other foreign and domestic units using balanced scorecard. Finally, the paper puts forward the performance appraisal system of law enforcement personnel of Fangchenggang Marine Bureau based on balanced Scorecard. The performance appraisal of law enforcement personnel of Fangchenggang Marine Bureau is carried out in accordance with the relevant assessment regulations of national civil servants. There are some problems in the performance appraisal process, such as too simple performance appraisal method, unscientific performance appraisal index, and the performance appraisal procedure is a mere formality. Lack of communication and feedback mechanism, inadequate use of assessment results, etc. The reason for the performance appraisal of law enforcement personnel of Fangchenggang Marine Bureau is that the content of the assessment is not well matched with the actual work. The connection between the assessment index and the assessment content is not enough, the law enforcement personnel's performance appraisal method is missing, etc. Because of the advanced nature of the balanced scorecard in the performance appraisal, The balanced scorecard should be introduced into the performance appraisal of the law enforcement personnel of the Fangchenggang Marine Bureau. Specifically, it is necessary to combine the assessment indexes with the objectives, the comprehensive and the key points, the objective, the feasibility, and the clear objectives. Under the principle of combining qualitative and quantitative analysis, the four dimensions of balanced scorecard are improved, from law enforcement effectiveness, internal business process, learning and growth, Four aspects of finance to determine the Fangchenggang Marine Bureau law enforcement personnel performance evaluation indicators. Also need to use AHP and fuzzy comprehensive evaluation and other aspects to determine the Fangchenggang Marine Bureau law enforcement personnel performance evaluation index weight. In addition, It also needs to ensure the organization and system, management mode, organizational culture, and so on.
【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D630.3;F552.6

【参考文献】