哈尔滨市出租车行业规制问题研究

发布时间：2018-03-13 15:27

本文选题：出租车行业　切入点：准入规制　出处：《哈尔滨工业大学》2014年硕士论文　论文类型：学位论文

【摘要】：改革开放以来，我国经济快速发展，居民消费水平也越来越高，促使出租车行业发展迅速，出租车已成为现代社会生活中必不可少的公共交通工具，是公共交通的重要补充。但是一些因市场失灵导致的矛盾随着该行业发展而日益凸显，政府为了保障乘客利益，对出租车进行的规制越来越严格。哈尔滨市出租车行业发展之初就伴随着政府规制，从市场准入、数量控制、限定运价、服务质量等方面采取了一系列的规制措施。目前，哈尔滨市出租车保有量14362辆，行业从业人员2.8万余人，日送客量在60万人次左右，出租车分担率达到28%，冬季则达到30%以上。然而，出租车经营权“炒卖”现象严重，“黑车”泛滥、行业利益扭曲，出租车拒载、绕行、强行拼客、野蛮服务等服务质量问题时有发生，服务质量规制使公共利益得不到保障等问题仍然不断出现，不仅引起出租车行业的波动，还扰乱了社会的安定秩序，影响了群众的正常生活。政府如何采取实际的措施对出租车行业进行规制改革，成为了具有现实意义的研究课题。本文首先对国内外研究现状进行了分析，，对出租车行业规制的相关概念进行了界定。然后回顾了哈尔滨市出租车行业规制历程，从准入规制、数量规制、价格规制、服务质量规制四方面对哈尔滨市出租车行业规制进行了介绍，通过调查找出其中的问题，分析问题成因，对比同等规模城市规制政策，根据哈尔滨市实际情况，提出了完善出租车市场准入退出规制、科学合理的进行数量规制、逐步优化行业价格规制、加强建设服务质量规制体系的建议，进而更好推动哈尔滨市出租车行业健康有序发展。
[Abstract]:Since the reform and opening up, China's economy has developed rapidly, and the level of residents' consumption has become higher and higher, which has promoted the rapid development of the taxi industry. Taxi has become an indispensable public transport vehicle in modern social life. Is an important supplement to public transport. But some of the contradictions caused by the market failure have become increasingly prominent as the industry develops, and the government is trying to protect the interests of passengers. At the beginning of the development of taxi industry in Harbin, along with the government regulation, a series of regulation measures have been taken in the aspects of market access, quantity control, limited freight rate, service quality and so on. Harbin has 14362 taxis, more than 28,000 employees, about 600,000 passengers a day, and the taxi share rate is 28%, and more than 30% in winter. The phenomenon of "speculation" of taxi management right is serious, the "black car" is overflowing, the interests of the industry are distorted, the service quality problems such as taxi rejection, detour, forced shopping, barbaric service and so on occur from time to time. The regulation of service quality makes the public interests unprotected and so on, which not only causes the fluctuation of taxi industry, but also disturbs the stability and order of the society. How the government take practical measures to regulate and reform the taxi industry has become a research topic of practical significance. This paper first analyzes the current research situation at home and abroad, defines the related concepts of taxi industry regulation, and then reviews the history of Harbin taxi industry regulation, from admission regulation, quantity regulation, price regulation, This paper introduces the regulation of taxi industry in Harbin from four aspects of service quality regulation, finds out the problems through investigation, analyzes the causes of the problems, compares the urban regulation policies of the same scale, and according to the actual situation of Harbin, Some suggestions are put forward to perfect the withdrawal regulation of taxi market access, carry out scientific and reasonable quantitative regulation, gradually optimize the industry price regulation, and strengthen the construction of service quality regulation system. Further better promote Harbin taxi industry healthy and orderly development.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F572.88

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