云南省客运企业安全管理流程再造研究

发布时间：2018-03-24 19:54

本文选题：道路客运　切入点：流程再造　出处：《大连海事大学》2012年硕士论文

【摘要】：云南位于我国西南部,由于地理位置,自然条件和历史、经济等多方面因素,使得公路运输在云南运输结构上占有特殊的位置。随着国家对西部交通基础设施投入的不断增加,云南的道路客运行业进入了快速发展的时期。然而伴随公路建设和客运行业蓬勃发展的却是日益严峻的道路客运安全问题,虽然在过去的几年里,云南省积极开展了全方位的安全管理和监管,也取得了不错的成效,极大的杜绝了重特大交通事故的发生,但就全省的一般交通事故平均水平来说,还处于一个较高的位置。本文首先论述了道路旅客运输之于云南的重要性,表明了道路旅客运输安全的重要性；然后从客运企业的角度分析了现有安全业务流程和管理模式在执行时的不足和弊端,探讨了云南省客运企业进行安全管理流程再造的意义和必要性,提出了客运企业安全管理流程再造的总体要求和设计目标；接着,结合云南省交通运输厅颁发的《云南省班车客运经营安全检查工作实施意见》和配套的“云南省道路客运安全管理实时监管系统”从客运安全业务流程再造、完善安全管理组织机构、建立以行为安全为基础的管理流程三个方面研究了客运企业安全管理流程再造的方案。最后对比了实施客运安全管理流程再造的保障措施和难点。
[Abstract]:Yunnan is located in the southwest of China, due to the geographical location, natural conditions and history, many factors such as economic, the highway transportation occupies a special position in Yunnan transportation structure. With the increase of the national investment in transport infrastructure in the west, the road passenger transport industry in Yunnan has entered a period of rapid development. However, along with the highway construction with the vigorous development of passenger transport industry is increasing road transport safety problems, although in the past few years, Yunnan province actively carry out the full range of safety management and supervision, have achieved good results, greatly eliminate the occurrence of serious traffic accidents, but the general average traffic accidents also, in a higher position.
This paper first discusses the importance of road passenger transportation in Yunnan, shows the importance of road passenger transportation safety; and then analyzes the shortcomings and disadvantages of the existing business processes and security management in the implementation of the passenger from the enterprise perspective, discusses the necessity and significance of safety management process reengineering of passenger transport enterprises in Yunnan Province, put forward the general requirements of passenger transportation enterprise safety management process reengineering and design objectives; then, according to the Yunnan Provincial Department of transportation issued by the Yunnan province passenger train operation safety "inspection work implementation opinions and supporting" Yunnan province road passenger transport safety real-time monitoring and management system from the safety of the business process Reengineering of passenger transport, improve the safety management organization, set up three aspects of behavior safety management based on safety management process reengineering. Comparison of the passenger transport enterprise Implement the guarantee measures and difficulties of the process reengineering of passenger transport safety management.

【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F542;U492.8

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