铁路运输企业班组长胜任力模型研究

发布时间：2018-04-17 18:39

本文选题：铁路运输企业 + 班组长　；参考：《兰州交通大学》2017年硕士论文

【摘要】：班组长作为班组的核心和灵魂,不仅承担着组织生产、安全监督、技术指导、相互协调和劳务分配等工作,而且是贯彻落实制度、措施的桥梁,企业与员工沟通的纽带。研究铁路运输企业班组长胜任力模型,分析和凝练适应铁路运输企业环境和岗位特点的班组长胜任力,选择和培养适应组织发展和岗位要求的铁路运输企业班组长队伍,对于铁路运输企业长远发展和人才队伍的建设具有重要作用。本文首先采用文献分析法整理出六大类班组长胜任力因素,为下一步胜任力项目命名提供依据;在此基础上,选取优秀组和普通组共计16名班组长进行行为事件访谈,通过对关键行为的提炼、分析、整合,获得了26个铁路运输企业班组长胜任力项目。然后,通过问卷预试、正式问卷调查阶段的统计分析,最终得到17个胜任力因素;采用SPSS21.0对问卷数据进行探索性因子分析,结果得到了5个公因子:知识技能、职业素养、团队建设能力、心理素质与修养和班组管理能力。其中,技术能力、实践经验、安全知识和持续学习能力属于知识技能,责任心、诚信正直和敬业精神组成职业素养,培养指导、关心下属、团队协作能力和沟通能力属于团队建设能力,自控能力、身体状况和应急处理能力组成心理素质与修养,组织协调、计划执行和表率作用属于班组管理能力,最后得到了一个由5个维度和17个胜任力因素构成的铁路运输企业班组长胜任力模型。其次,运用结构方程模型原理,采用AMOS21.0软件对班组长胜任力模型进行一阶多因素斜交和二阶验证性因子分析,结果发现,各项拟合指标都在可接受的范围内,数据和模型拟合较好,说明所构建的模型是有效的。最后,探讨将班组长胜任力模型应用于SS铁路公司,提出了基于胜任力模型的班组长招聘甄选、培训和绩效评价的方法。本文通过研究,建立了铁路运输企业班组长胜任力模型,对模型进行了验证性分析,并且在此基础上,提出了基于班组长胜任力模型的应用,这为铁路运输企业班组长的选拔和培养提供了理论基础和实践指导。
[Abstract]:As the core and soul of shift group, team leader is not only responsible for organizing production, safety supervision, technical guidance, mutual coordination and labor distribution, but also a bridge to carry out the system and measures, and a link between enterprise and staff.This paper studies the competency model of class leaders of railway transportation enterprises, analyzes and condenses the competence of group leaders who adapt to the environment and post characteristics of railway transport enterprises, and selects and trains the group leaders of railway transport enterprises who are suitable for the development of organizations and the requirements of posts.It plays an important role in the long-term development of railway transportation enterprises and the construction of talents.In this paper, first of all, we use the literature analysis method to sort out the competency factors of six major class leaders, and provide the basis for the next competency project naming. On this basis, we select 16 group leaders from excellent groups and ordinary groups to conduct behavior event interviews.By refining, analyzing and integrating the key behaviors, 26 competency projects of class leaders of railway transport enterprises were obtained.Then, through the questionnaire pre-test, the formal questionnaire stage statistical analysis, finally obtains 17 competency factors, uses the SPSS21.0 to carry on the exploratory factor analysis to the questionnaire data, the result obtained 5 common factors: knowledge skill, profession accomplishment,Team building ability, psychological quality and accomplishment and team management ability.Among them, technical ability, practical experience, safety knowledge and continuous learning ability belong to knowledge and skills, responsibility, integrity and integrity and professionalism constitute professional literacy, training guidance, care for subordinates,Team cooperation ability and communication ability belong to team building ability, self-control ability, physical condition and emergency handling ability to form psychological diathesis and accomplishment, organization coordination, plan execution and exemplary function belong to team management ability.Finally, a class leader competency model of railway transportation enterprises is obtained, which consists of 5 dimensions and 17 competency factors.Secondly, by using the principle of structural equation model and AMOS21.0 software, the first-order multi-factor skew and second-order confirmatory factor analysis of the class leader competency model are carried out. The results show that all fitting indexes are within the acceptable range.The data fit well with the model, which shows that the model is effective.Finally, this paper discusses the application of group leader competency model to SS railway company, and puts forward the method of recruiting, selecting, training and performance evaluation of group leader based on competency model.In this paper, the competency model of class leader in railway transportation enterprise is established, and the model is verified and analyzed. On this basis, the application of class leader competency model based on class leader competency model is put forward.This provides a theoretical basis and practical guidance for the selection and training of class leaders in railway transport enterprises.
【学位授予单位】：兰州交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F532.6

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