A集装箱运输公司商务结算信息化管理的研究
本文选题:商务结算 + 信息化 ; 参考:《大连海事大学》2013年硕士论文
【摘要】:对集装箱运输及代理业公司而言,商务结算工作是企业内控管理的重要一个环节,紧密的衔接了业务和财务工作。其支持和促进着前端的业务维护和拓展,最大程度的体现出前端的业务效果,加快资金周转、提升生产效力、统一客商管理、规范业务操作、降低经营风险、并向财务系统提供着真实准确且符合内外财务要求的收支利数据,保障着后端财务管理的真实和严谨。 A公司,作为世界领先的集装箱承运人,航线已经覆盖全球,其下有着坚实而庞大的代理队伍,子母公司联合协助共同向客户提供着完整的集装箱运输及船货代服务。从经营和管理现状来看,各地的商务结算管理水平参差不齐;由于重业务、重财务、而轻商务结算的现状,造成管理的断档,增加了企业的经营风险和内耗,不同程度的降低了生产效率。由于业务系统、财务系统推进的不同步,造成了系统之间的集成度相对松散,目前普遍存在用户在多套系统中大量的重复劳动,从工作效率和数据质量上面均受到不同程度的制约。 本文从商务结算信息化管理的背景、意义、概念、研究方法和理论、发展趋势入手,以A工作作为研究对象,采用调查法、实例研究法,调研各地商务结算管理的现状,通过问题诊断,确定了导致目前商务结算管理不规范的几大因素:组织架构和职能划分不清晰,商务结算管理体系不健全,信息系统不集成等。 基于问题诊断的结果,本文根据商务结算信息化管理的发展趋势、A公司的实际情况和管理要求,提出A公司设计统一的商务结算信息化管理的应对策略。基于该策略,从业务流程和信息系统能力两方面,对诊断确定的几方面具体问题,分别提出具有较强针对性和操作性的对策。统一的商务结算信息化管理工作,经过实施和推广后,预期可以普遍改善目前的问题,规避潜在的风险、明显提高数据质量和劳动效率,综合提供企业的整体管理水平,更好地保障A公司全球集装箱及代理业的开展。
[Abstract]:For container transportation and agency companies, business settlement is an important part of internal control and management of enterprises, closely linked with business and financial work. It supports and promotes the business maintenance and expansion of the front end, reflects the front end business effect to the greatest extent, speeds up the capital turnover, enhances the production efficiency, unifies the customer management, standardizes the business operation, reduces the management risk, It also provides true and accurate income and expenditure profit data to the financial system, which ensures the truth and rigor of the back-end financial management. A company, as the world's leading container carrier, the route has covered the world, under its solid and huge team of agents, sub-mother company jointly assist to provide customers with a complete container transport and ship-freight forwarding services. Judging from the current situation of operation and management, the level of business settlement management in various places is uneven; because of the emphasis on business and financial affairs, but not on the status quo of business settlement, this has resulted in a broken file of management, which has increased the business risk and internal friction of an enterprise. The production efficiency is reduced in varying degrees. Due to the non-synchronization of the business system and the financial system, the integration degree between the systems is relatively loose. At present, there is a large amount of repeated work by the user in many sets of systems. From the work efficiency and data quality are subject to varying degrees of constraints. This paper starts with the background, meaning, concept, research method and theory, development trend of business settlement information management, taking A work as research object, adopting investigation method, case study method, investigating the present situation of business settlement management in various places. Through the diagnosis of the problems several factors which lead to the non-standard business settlement management are determined: the organizational structure and function division is not clear the business settlement management system is not perfect the information system is not integrated and so on. Based on the result of problem diagnosis, according to the development trend of information management of business settlement and the actual situation and management requirements of company A, this paper puts forward the corresponding strategy of designing unified information management for business settlement of company A. Based on this strategy, several specific problems in diagnosis and determination are put forward from two aspects of business process and information system capability, respectively, which have strong pertinence and maneuverability. After the implementation and promotion of the unified business settlement information management, it is expected that the current problems can be generally improved, the potential risks can be avoided, the data quality and labor efficiency can be significantly improved, and the overall management level of the enterprise can be comprehensively provided. Better protect A company's global container and agency industry.
【学位授予单位】:大连海事大学
【学位级别】:硕士
【学位授予年份】:2013
【分类号】:F275;F551
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