A公司员工工作满意度现状与提升对策研究

发布时间：2018-05-15 16:03

本文选题：A轮船深圳分公司 + 员工工作满意度　；参考：《华南理工大学》2012年硕士论文

【摘要】：继2008年全球经济危机之后，随着中国进出口贸易市场的回暖，物流运输特别是海运将继续保持增长态势，集装箱运输迎来新一轮的发展机遇，但是货主对于船公司的服务要求越来越高，整个航运行业的竞争越来越激烈，A轮船深圳分公司（以下简称：A公司）在经营与管理上也面临着更加大的挑战，对专业航运人才的吸纳、维系和激励，即对人力资源管理的需求迅速上升。因此，调查员工的工作满意度，对于提高人力资源开发、应用与管理水平，建立科学合理有针对性的，符合A公司人力资源管理机制并有效实施显得越来越重要。本研究以现代人力资源管理理论作为指导，采用理论与实践相结合的研究方法，对A公司员工的工作满意度现状进行全面地分析，找到人力资源管理中存在的问题与不足之处，并结合集装箱航运行业人力资源管理的实际情况，在科学理论的指导下，对A公司人力资源管理机制的优化与应用提出可行的方案与建议。通过研究，本研究发现A公司人力资源管理存在以下问题：培训管理体系不完善，绩效管理体系缺乏应用，薪酬设计与薪酬管理不合理，晋升机制不健全，缺乏对企业文化的传播和沟通。为了有效解决以下问题，本研究提出以下解决问题的方案：完善培训系统，优化绩效考核系统，，调整薪酬设计与薪酬管理方法，提升企业文化素质。本研究希望通过A公司员工的工作满意度现状与对策研究，为A公司人力资源管理水平达到科学化与规范化，保持其在整个航运界的核心竞争力与可持续发展做出贡献，也希望通过此次研究为物流运输特别是集装箱航运行业的人力资源管理创新提供针对性的参考方案。
[Abstract]:Following the global economic crisis of 2008, with the recovery of China's import and export trade market, logistics transportation, especially maritime transport, will continue to maintain a growing trend, and container transportation will usher in a new round of development opportunities. However, shippers are demanding more and more services from shipping companies, and the competition in the entire shipping industry is becoming more and more intense. The Shenzhen branch of steamer A (hereinafter referred to as ": a Company") is also facing greater challenges in its operation and management. To absorb, maintain and motivate the professional shipping talents, that is, the demand for human resources management is rising rapidly. Therefore, it is more and more important to investigate the employee's job satisfaction, to improve the level of human resource development, application and management, to establish scientific and reasonable pertinence, to accord with the human resource management mechanism of company A and to implement it effectively. Under the guidance of modern human resource management theory, this study adopts the research method of combining theory with practice to analyze the present situation of employee's job satisfaction in company A, and find out the problems and shortcomings in human resource management. Combined with the actual situation of human resource management in container shipping industry, under the guidance of scientific theory, this paper puts forward feasible plans and suggestions for the optimization and application of human resource management mechanism in Company A. Through the research, this study found the following problems: the training management system is not perfect, the performance management system is lack of application, the salary design and salary management is unreasonable, the promotion mechanism is not perfect. Lack of communication and communication on corporate culture. In order to solve the following problems effectively, this study puts forward the following solutions: perfect the training system, optimize the performance appraisal system, adjust the salary design and salary management methods, and improve the quality of enterprise culture. This study hopes to contribute to the scientific and standardized level of human resource management and maintain its core competitiveness and sustainable development in the whole shipping industry through the research on the present situation and countermeasures of the employee's job satisfaction in A Company. It is also hoped that this study will provide a specific reference for the innovation of human resource management in logistics, especially in container shipping industry.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F555.65

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