北京铁路局职工工作满意度和激励因素关系的研究

发布时间：2018-07-06 19:03

本文选题：铁路职工 + 满意度调查　；参考：《西南交通大学》2012年硕士论文

【摘要】：本论文在大量阅读研究工作满意度和员工激励相关文献的基础上,针对铁路企业人才严重流失的现象,结合目前北京铁路局用人管理机制和职工工作满意度测评,深入分析了目前铁路企业工作满意度情况,既丰富了该理论的研究对象,又对解释我国铁路企业人才流失的现象有一定的意义,同时,通过进一步提出的激励机制改善分析与设计探讨,对企业如何完善其用人制度,构建合理的人力资源管理体系有一定指导意义。 (1)绪论。通过国内外对工作满意度和激励相关文献的分析和综述,在深入理解前人研究方法和成功研究案例的基础上,结合本论文研究背景,提出了本研究的意义和主要研究内容、思路和创新点。 (2)铁路企业人员激励概况。以作者所在单位北京铁路局为实例,在对北京铁路局组织机构及人员结构进行分析的基础上,对目前铁路局的人力资源管理现状进行了深入分析。 (3)职工工作满意度测评。在前章对北京铁路局人员管理现状进行深入分析的基础上,对目前职工工作满意度进行测评,并对测评结果及影响整体工作满意度的因素的影响程度进行进一步定量分析,为后续章节进行激励改善提供依据。 (4)职工激励机制改善。在前章分析的基础上,对影响职工整体工作满意度大且在满意度测评得分较低的因素进行进一步分析,提出改善措施,以指导铁路企业完善人员用工机制,提高职工工作满意度和忠诚度。最后,本研究在结合我国铁路企业具体情况的前提下,探讨分析以上研究结果,建议铁路企业应从以下几个方面做出改进：建立公平合理的薪酬体系、加强培训、建立公平竞争的晋升机制、提升福利待遇。
[Abstract]:On the basis of reading a large number of literature on job satisfaction and employee motivation, this paper aims at the phenomenon of serious brain drain in railway enterprises, combining with the current management mechanism of personnel and the evaluation of employee job satisfaction in Beijing Railway Administration. This paper deeply analyzes the present situation of railway enterprises' job satisfaction, which not only enriches the research object of this theory, but also has certain significance to explain the phenomenon of the brain drain of railway enterprises in our country, at the same time, Through further analysis and discussion on the improvement and design of the incentive mechanism, it is of certain guiding significance for enterprises to perfect their employment system and to construct a reasonable human resource management system. (1) introduction. Through the analysis and review of the literature on job satisfaction and motivation at home and abroad, on the basis of deeply understanding the previous research methods and successful research cases, combining with the research background of this paper, this paper puts forward the significance and main research content of this research. Train of thought and innovation. (2) the general situation of personnel incentive in railway enterprises. Taking the Beijing Railway Administration, the author's unit, as an example, based on the analysis of the organization and personnel structure of the Beijing Railway Administration, The present situation of human resource management of railway bureau is analyzed deeply. (3) employee job satisfaction evaluation. On the basis of the deep analysis of the present situation of personnel management of Beijing Railway Administration in the previous chapter, the present job satisfaction degree of the workers is evaluated, and the results of the evaluation and the influence degree of the factors affecting the overall job satisfaction are further quantitatively analyzed. For the following chapters to provide basis for incentive improvement. (4) staff incentive mechanism improvement. On the basis of the analysis in the previous chapter, this paper further analyzes the factors that affect the overall job satisfaction of the workers and staff, and puts forward some improvement measures to guide railway enterprises to perfect the employment mechanism. Improve employee job satisfaction and loyalty. Finally, on the premise of combining the specific situation of railway enterprises in our country, this study discusses and analyzes the above research results, and suggests that railway enterprises should make some improvements from the following aspects: establishing a fair and reasonable compensation system, strengthening training, Set up fair competition promotion mechanism, raise welfare treatment.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F532;F272.92

【参考文献】