沈阳桃仙机场旅客出港服务流程优化研究

发布时间：2018-08-30 19:39

【摘要】：我国自从成功加入WTO,各行各业的竞争都愈发激烈,各行各业面对的挑战也越来越大。机场作为典型的运输行业,其在竞争力上所面对的压力也尤其沉重。同样作为运输行业,铁路以及高速公路在竞争上就显得更加轻松,尤其目前铁路已经普遍提速,并且高速公路也已经根据不同地段形成相应的交通网络。从航空角度上来看,其改革发展的程度不够,目前对于民航来说,已经逐渐在航空使用燃料、航空公司本身以及航空管制上的独立分管等方面进行改革,民航机场也逐渐的向独立的经济实体转换,成为真正的公司经营模式。由于这种转变使得机场原有的社会环境出现了很大的变化,那么如何能够让机场在新的环境中更好的、更顺利的发展,成为各个机场都在面临的挑战和考验。我国目前很多发达城市都没有建立机场的必要条件,但是由于这些城市往来贸易量比较大,所以也就促成了候机楼的另外一种发展形式,这种形式就是将机场的候机楼建立在这些城市的郊区或距离相对较远但是具备机场建立的城市中,通过机场通勤大巴实现旅客能够顺利往返候机楼的需求,对旅客的时间成本和出行的成本都实现了充分的节约。在本文的研究过程中,主要以沈阳桃仙机场为例,为机场旅客的进出港服务制定一套更加合理、利于发展的方案。在对沈阳桃仙机场进出港服务方案进行设计的过程中,将以流程评估及量化分析的方式进行研究,通过方案的制定为桃仙机场旅客进出港的管理工作提供进一步的支撑。本文的研究是建立在桃仙机场之上的,研究的旅客进出港问题也充分结合了桃仙机场的实际情况和特点,针对桃仙机场的现状、存在的问题以及进出港流程等进行研究,得出一套标准的流程,为桃仙机场进出港旅客管理的计划和方案提供参考的依据。本文在研究过程中充分结合机场相关流程的理论知识,同时还与桃仙机场旅客进出港的实际情况相结合,从研究意义上来看,本文的研究对国内相关机场旅客进出港的管理具有一定的借鉴意义,同时在本文的研究过程中还提出了一些针对桃仙机场的建议和方案,更加有针对性。
[Abstract]:Since China's accession to the WTO, the competition in all walks of life has become more and more intense, and the challenges faced by all walks of life have become more and more serious. As a typical transport industry, airport is also facing a particularly heavy pressure on its competitiveness. From the aviation point of view, the degree of reform and development is not enough. At present, for civil aviation, it has gradually reformed the use of aviation fuel, the airlines themselves and the independent management of air traffic control, and civil aviation airports have also gradually changed. As a result of this change, the original social environment of the airport has changed greatly. How to make the airport develop better and smoothly in the new environment has become a challenge and test for all airports. Cities do not have the necessary conditions to build airports, but because of the large volume of trade between these cities, another form of development of airport terminals has been facilitated, which is to build airport terminals in the suburbs of these cities or in cities with relatively long distances but airports, and to commute through airport buses. In this paper, taking Shenyang Taoxian Airport as an example, a set of more reasonable and conducive to the development of the airport passenger entry and exit services is formulated. In the process of designing the business plan, the process evaluation and quantitative analysis will be carried out to provide further support for the management of passenger entry and exit in Taoxian Airport. In view of the present situation of Taoxian Airport, the existing problems and the inbound and outbound process, a set of standard process is obtained to provide reference for the plan and scheme of the inbound and outbound passenger management of Taoxian Airport. Combining the actual situation of passenger arrival and departure, from the research point of view, this study has a certain reference significance for the domestic airport passenger arrival and departure management. At the same time, in the course of this study, some suggestions and plans for Taoxian Airport are put forward, which is more targeted.
【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F562.8

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