我国铁路所辖各站段绩效管理研究
发布时间：2018-11-26 19:49
【摘要】：绩效管理作为一个课题,一直是企业管理人员研究的主要对象,也是加强企业基础管理的重要方式,被世界范围内众多的企业所采纳,也成为了充分利用资源、培育核心竞争力的重要手段,对企业实现可持续发展有着显著的支持作用。同时,企业的绩效管理也有其自身的特点,甚至在企业发展的不同阶段,绩效管理也有不同的特点。 本文通过对绩效管理相关理论的持续深入研究,进一步了解了铁路各站段绩效管理的现状,查找铁路所辖各站段在绩效管理中存在的缺陷和不足,并运用人力资源管理、管理学、心理学、绩效管理等学科的知识,对铁路各站段绩效管理体系作了进一步的完善,建立了完善的铁路一般管理人员和专业技术人员绩效管理体系,弥补了铁路绩效管理上的缺点,并创新地把人性化管理沟通应用到绩效管理中,起到了激励员工行为,提高员工主动性的重要目的,为铁路各站段实施有效的绩效管理、建立一套适合本站段的绩效管理体系,提供了一定的借鉴依据。 本文的创新点在于突破了传统的绩效考核等同于绩效管理的认识误区,更注重人性化管理,把心理学应用于绩效管理全过程,更注重调动铁路员工的积极性,使员工主动针对实际工作,提出问题、解决问题,提高工作效率,促进铁路各站段的快速发展。
[Abstract]:As a subject, performance management has been the main research object of enterprise managers, and also an important way to strengthen the basic management of enterprises. It has been adopted by many enterprises all over the world, and has also become the full use of resources. The important means of cultivating the core competence has significant support for the sustainable development of enterprises. At the same time, enterprise performance management has its own characteristics, even in different stages of enterprise development, performance management has its own characteristics. In this paper, through the continuous in-depth study of the relevant theories of performance management, we further understand the current situation of the performance management of railway stations and sections, find out the shortcomings and shortcomings in the performance management of the stations and sections under the railway, and use human resources management. The knowledge of management, psychology, performance management and other disciplines has further improved the performance management system of railway stations and sections, and established a perfect performance management system for railway general management personnel and professional technical personnel. It makes up for the shortcomings of railway performance management, and innovatively applies humanized management communication to performance management, which plays an important role in encouraging employees' behavior and enhancing employees' initiative, so as to implement effective performance management for railway stations and sections. A set of performance management system suitable for this section is established, which provides some reference basis. The innovation of this paper lies in breaking through the misunderstanding that traditional performance appraisal is equivalent to performance management, paying more attention to humanized management, applying psychology to the whole process of performance management, and paying more attention to mobilizing the enthusiasm of railway employees. Make the staff active to the actual work, put forward problems, solve problems, improve work efficiency, promote the rapid development of railway stations and sections.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F532;F272.92
本文编号：2359462
[Abstract]:As a subject, performance management has been the main research object of enterprise managers, and also an important way to strengthen the basic management of enterprises. It has been adopted by many enterprises all over the world, and has also become the full use of resources. The important means of cultivating the core competence has significant support for the sustainable development of enterprises. At the same time, enterprise performance management has its own characteristics, even in different stages of enterprise development, performance management has its own characteristics. In this paper, through the continuous in-depth study of the relevant theories of performance management, we further understand the current situation of the performance management of railway stations and sections, find out the shortcomings and shortcomings in the performance management of the stations and sections under the railway, and use human resources management. The knowledge of management, psychology, performance management and other disciplines has further improved the performance management system of railway stations and sections, and established a perfect performance management system for railway general management personnel and professional technical personnel. It makes up for the shortcomings of railway performance management, and innovatively applies humanized management communication to performance management, which plays an important role in encouraging employees' behavior and enhancing employees' initiative, so as to implement effective performance management for railway stations and sections. A set of performance management system suitable for this section is established, which provides some reference basis. The innovation of this paper lies in breaking through the misunderstanding that traditional performance appraisal is equivalent to performance management, paying more attention to humanized management, applying psychology to the whole process of performance management, and paying more attention to mobilizing the enthusiasm of railway employees. Make the staff active to the actual work, put forward problems, solve problems, improve work efficiency, promote the rapid development of railway stations and sections.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F532;F272.92
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