萧山机场物流环境分析与货运业务再造规划研究

发布时间：2019-01-22 15:18

【摘要】：航空物流企业提高自己的竞争优势有很多途径,而流程再造对提高企业的竞争优势是显而易见的。流程再造(BPR,Business Process Reengineering)是现代企业管理中一种非常重要的管理工具。“为了飞跃性地改善成本、质量、服务、速度等现代企业的主要运营基础,必须对工作流程进行根本性的重新思考并彻底改革”,物流程再造就是通过对流程的梳理和完善,通过对企业原来生产经营过程的各个方面、每个环节进行全面的调查研究和细致分析,对其中不合理、不必要的环节进行彻底的变革,重新设计和安排企业的整个生产、服务和经营过程,使之更加合理化,有效的降低成本,提高工作效率,构筑企业成本优势和服务差异化优势。萧山国际机场是华东地区第二大国际机场也是国内重要干线机场、重要旅游城市机场和国际定期航班机场,是上海浦东国际机场的主备降机场。自2000年12月运营以来,机场物流销售业绩节节攀升,运行非常稳健,既缓解了中国航空货运市场供不应求的局面,又发展和壮大了自己。目前,国内航空货运企业已经进入一个日趋激烈的竞争环境。如何在现阶段良好的形势下,充分发展自身航空物流的竞争力,结合国内国外的环境因素,确定自己的未来发展方向,是萧山航空物流应该解决的关键问题之一。为此将以杭州萧山国际机场现有航空物流市场环境,通过分析国内航空物流发展现状及机场内、外物流环境因素,分析其发展趋势,再针对其发展趋势,利用流程再造规划,分析现有问题,整合现有萧山机场航空物流规划及流程设计,阐述航空物流流程规划,系统地提供一套流程再造规划设计。
[Abstract]:There are many ways for aviation logistics enterprises to improve their competitive advantage, but process reengineering is obvious to improve their competitive advantage. Process reengineering (BPR,Business Process Reengineering) is a very important management tool in modern enterprise management. In order to improve the main operating foundation of modern enterprises such as cost, quality, service and speed by leaps and bounds, we must fundamentally rethink and thoroughly reform the workflow. Through comprehensive investigation and detailed analysis of all aspects of the original production and operation process of the enterprise, every link, the unreasonable and unnecessary links are thoroughly reformed, and the whole production of the enterprise is redesigned and arranged. Service and management process, make it more reasonable, reduce cost effectively, improve work efficiency, construct enterprise cost advantage and service differentiation advantage. Xiaoshan International Airport is the second largest international airport in East China as well as an important domestic trunk airport, an important tourist city airport and an international regular flight airport. It is the main standby airport of Shanghai Pudong International Airport. Since its operation in December 2000, the sales performance of airport logistics has been rising and running steadily, which not only alleviates the situation that the air cargo market in China is in short supply, but also develops and strengthens itself. At present, domestic air cargo enterprises have entered an increasingly competitive environment. It is one of the key problems that Xiaoshan aviation logistics should solve how to fully develop the competitiveness of its own aviation logistics under the present good situation, and to determine its future development direction by combining the domestic and foreign environmental factors. Therefore, by analyzing the present situation of domestic aviation logistics development and the factors of internal and external logistics environment, we will analyze the development trend of Hangzhou Xiaoshan International Airport, and then make use of the process reengineering to plan for the development trend of Hangzhou Xiaoshan International Airport, by analyzing the present situation of domestic aviation logistics development and the factors of internal and external logistics environment of the airport. This paper analyzes the existing problems, integrates the existing aviation logistics planning and process design of Xiaoshan Airport, expounds the aviation logistics process planning, and systematically provides a set of process reengineering planning and design.
【学位授予单位】：浙江工业大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F562.6;F259.2

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