航空公司运营管理效率评价与提升策略研究
发布时间：2019-03-01 21:24
【摘要】：民航运输业是国民经济发展的基础性、先导性产业,也是推动经济社会发展的战略性和创新性产业。2005年开始,我国民航运输周转量已处于世界第二位,仅次于美国。尽管我国民航运输业取得了骄人的发展成就,但我国航空公司的整体竞争实力与欧美成熟的航空公司相比仍然较弱,其中一个重要的原因就是中国航空公司的运营管理效率远不及欧美高。因此,为了在激烈的市场竞争中获得并维持有利地位,实现持续健康发展,我国航空公司必须不断提高自身的运营管理水平。基于上述背景,本文选取航空公司运营管理效率作为研究对象,以期通过本文的研究为提高我国航空公司运营管理效率提供参考。首先,本文对国内外有关航空公司运营管理效率的研究成果进行了梳理和总结,并通过对中美两国航空公司业运营管理效率的测算和对比,发现我国公司在运营管理中存在的不足。其次,本文结合航空公司生产运营的特点,对航空公司运营管理效率的影响因素进行了分析,在此基础上构建了航空公司运营管理效率评价指标体系,并根据指标的特点选择了科学恰当的综合评价方法。再次,本文以东航、南航、国航三家国内主要的航空公司为研究对象,运用上述指标体系和综合评价方法对其运营管理效率情况进行了评价,验证了该指标体系和评价方法的科学性和可行性。最后,本文结合航空公司运营管理效率的影响因素和我国航空公司运营管理中存在的不足,提出了有效提升我国航空公司运营管理效率的策略。
[Abstract]:The civil aviation transportation industry is the foundation of the national economy development, the leading industry, and the strategic and innovative industry to promote the economic and social development. Since 2005, China's civil aviation transportation turnover has become the second largest in the world, only after the United States. Although China's civil aviation transport industry has made remarkable achievements in its development, the overall competitive strength of our airlines is still weaker than that of mature airlines in Europe and the United States. One important reason is that China Airlines is far less efficient than Europe and the United States. Therefore, in order to obtain and maintain a favorable position in the fierce market competition and achieve sustainable and healthy development, Chinese airlines must constantly improve their own level of operation and management. Based on the above background, this paper chooses the efficiency of airline operation and management as the research object, in order to provide a reference for improving the efficiency of operation and management of Chinese airlines through the research of this paper. First of all, this paper combs and summarizes the domestic and foreign research results on airline operation and management efficiency, and through the calculation and comparison of China and the United States airline industry operation management efficiency, Found that our company in the operation and management of the shortcomings. Secondly, combined with the characteristics of airline production and operation, this paper analyzes the influencing factors of airline operation and management efficiency, and constructs the evaluation index system of airline operation management efficiency on this basis. According to the characteristics of the index, a scientific and appropriate comprehensive evaluation method is selected. Thirdly, taking China Eastern Airlines, China Southern Airlines and Air China Airlines as the research objects, this paper evaluates the operational management efficiency of China Eastern Airlines, China Southern Airlines and Air China Airlines by using the above-mentioned index system and comprehensive evaluation method. It is proved that the index system and evaluation method are scientific and feasible. Finally, combined with the factors affecting the efficiency of airline operation and management and the shortcomings in the operation and management of China's airlines, this paper puts forward some strategies to improve the efficiency of the operation and management of Chinese airlines.
【学位授予单位】：中国民航大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F562.6
[Abstract]:The civil aviation transportation industry is the foundation of the national economy development, the leading industry, and the strategic and innovative industry to promote the economic and social development. Since 2005, China's civil aviation transportation turnover has become the second largest in the world, only after the United States. Although China's civil aviation transport industry has made remarkable achievements in its development, the overall competitive strength of our airlines is still weaker than that of mature airlines in Europe and the United States. One important reason is that China Airlines is far less efficient than Europe and the United States. Therefore, in order to obtain and maintain a favorable position in the fierce market competition and achieve sustainable and healthy development, Chinese airlines must constantly improve their own level of operation and management. Based on the above background, this paper chooses the efficiency of airline operation and management as the research object, in order to provide a reference for improving the efficiency of operation and management of Chinese airlines through the research of this paper. First of all, this paper combs and summarizes the domestic and foreign research results on airline operation and management efficiency, and through the calculation and comparison of China and the United States airline industry operation management efficiency, Found that our company in the operation and management of the shortcomings. Secondly, combined with the characteristics of airline production and operation, this paper analyzes the influencing factors of airline operation and management efficiency, and constructs the evaluation index system of airline operation management efficiency on this basis. According to the characteristics of the index, a scientific and appropriate comprehensive evaluation method is selected. Thirdly, taking China Eastern Airlines, China Southern Airlines and Air China Airlines as the research objects, this paper evaluates the operational management efficiency of China Eastern Airlines, China Southern Airlines and Air China Airlines by using the above-mentioned index system and comprehensive evaluation method. It is proved that the index system and evaluation method are scientific and feasible. Finally, combined with the factors affecting the efficiency of airline operation and management and the shortcomings in the operation and management of China's airlines, this paper puts forward some strategies to improve the efficiency of the operation and management of Chinese airlines.
【学位授予单位】：中国民航大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F562.6
【参考文献】
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