L餐饮企业员工离职问题研究

发布时间：2017-12-31 13:22

本文关键词：L餐饮企业员工离职问题研究　出处：《长春理工大学》2013年硕士论文　论文类型：学位论文

【摘要】：餐饮业是与人民生活息息相关的传统劳动密集型行业,在繁荣经济、服务民生方面起着举足轻重的作用。随着我国改革开放政策的实施和国民经济的跨越式发展,餐饮业也呈现出规模化、多元化、连锁化、正规化的良好发展态势,发展速度居于国民经济各部门前列。在餐饮业蓬勃发展的同时,员工离职率高的问题却在困扰着绝大多数的餐饮企业,影响餐饮企业持续化、扩大化经营。对当前餐饮业员工离职问题成因进行深入分析,找出解决这一延续多年痼疾的对策,成为我国政府和广大餐饮企业人力资源研究者及管理人员亟待解决的问题。有效控制餐饮企业员工流失,可使餐饮企业降低成本,提高管理水平和服务质量,提升员工素质,进而提高企业经营效益和竞争力,是企业健康持续发展的根本保证。在剖析L餐饮企业员工离职问题现状及影响因素基础上,餐饮企业良性经营和长足发展造成深远影响的行业性、社会性员工离职问题给出系统化解决方案,以员工满意度测评为载体,构建餐饮企业员工离职模型,从社会、工作、企业和个人四个层面提出解决餐饮企业员工离职问题的对策,从理论上进一步丰富餐饮企业员工离职问题研究的内涵和深度。论文研究采取文献研究和社会调查相结合的方法,通过大量查阅文献,奠定理论基础,拓展离职问题研究视野；依照课题构建模式,对L餐饮企业员工离职问题进行定量和定性分析,提出针对性解决对策,收到较好效果。该理论研究框架经L餐饮企业的实证研究证实具有较强的生命力,对餐饮企业员工离职问题研究具有辅助参考价值,对企业人力资源管理工作具有一定借鉴意义。
[Abstract]:Catering industry is a traditional labor-intensive industry which is closely related to people's life. It is booming economy. With the implementation of the reform and opening up policy and the leapfrog development of the national economy, the catering industry also presents a large-scale, diversified, chain. Regularization of the good development situation, the pace of development in the forefront of the national economy. In the restaurant industry booming development, at the same time, the problem of high staff turnover rate is puzzling the vast majority of catering enterprises. The causes of staff turnover in the catering industry are analyzed in depth to find out the countermeasures to solve this chronic disease for many years. It has become an urgent problem for human resource researchers and managers of our government and catering enterprises to solve the problem. Effectively controlling the staff turnover of catering enterprises can reduce the cost of catering enterprises and improve the management level and service quality. It is the fundamental guarantee for the healthy and sustainable development of the enterprise to improve the quality of the staff, and then to improve the efficiency and competitiveness of the enterprise. On the basis of analyzing the current situation and influencing factors of employee turnover in L catering enterprises, the healthy management and rapid development of catering enterprises have a profound impact on the industry, and the social employee turnover problem gives a systematic solution. Taking employee satisfaction evaluation as the carrier, this paper constructs employee turnover model in catering enterprises, and puts forward countermeasures to solve the problem of employee turnover in catering enterprises from four aspects: society, work, enterprise and individual. In theory, it further enriches the connotation and depth of the research on employee turnover in catering enterprises. This paper adopts the method of combining literature research and social investigation, and establishes the theoretical foundation by consulting a large number of documents. Expanding the perspective of the study of turnover; According to the construction model of the project, this paper analyzes quantitatively and qualitatively the problem of employee turnover in L catering enterprises, and puts forward targeted solutions. The theoretical framework has been proved to have strong vitality by the empirical study of L catering enterprises, which has a reference value for the study of employee turnover in catering enterprises. It has certain reference significance to the enterprise human resource management work.
【学位授予单位】：长春理工大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F719.3

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