“一心多用”研究:理论梳理及未来展望

发布时间：2018-01-28 20:54

本文关键词： 多任务时间取向多任务处理能力多元时间观　出处：《经济管理》2017年05期 　论文类型：期刊论文

【摘要】：工作场所中普遍存在的多元复杂任务,往往对组织的员工产生角色压力、焦虑等负面影响,最终产生员工离职、绩效低下等负面结果。过去的20年,有关多元复杂任务情境的"一心多用"研究取得了大量的成果。在对相关文献系统梳理的基础上,本文围绕"一心多用",从特质、能力以及文化三个方面,相应地回顾了多任务时间取向、多任务处理能力及多元时间观三个概念的内涵、测量方法及影响效应。综述发现,个体的多任务时间取向以及多任务处理能力会提高工作绩效,降低离职倾向;个体的多任务时间取向特质与工作要求的匹配程度会影响其工作态度与工作绩效。本文对于国内学者了解"一心多用"研究的发展脉络和未来研究方向,增进组织对"为何不同员工在多元复杂任务情境中有不同表现"、"多元复杂任务情境下的员工选拔与能力培养"等问题的认识,并寻找相应的解决方案具有一定的借鉴意义。
[Abstract]:Multiple and complex tasks are common in the workplace, often have a negative impact on the organization's employees, such as role pressure, anxiety and other negative effects, resulting in employee turnover, low performance and other negative results. The past 20 years. A lot of achievements have been made in the study of multi-task situation. On the basis of combing the related literature, this paper focuses on "multitasking as one mind" from three aspects: trait, ability and culture. This paper reviews the connotation, measurement methods and influence effects of the concepts of multitasking time orientation, multitask processing ability and multivariate time view. Individuals' multi-task time orientation and multi-task processing ability can improve job performance and reduce turnover intention; The matching degree of individuals' multi-task time orientation and job requirements will affect their work attitude and performance. This paper is intended for domestic scholars to understand the development context and future research direction of "multi-tasking" research. To enhance the organization's understanding of "why different employees have different performance in multiple and complex task situations" and "employee selection and ability training under multiple complex task situations". And find the corresponding solution has certain reference significance.
【作者单位】：南京大学商学院;
【基金】：教育部人文社会科学研究规划基金项目“TMT多任务时间观对企业国际化扩张的影响机制研究”(16YJA630077) 国家自然科学基金项目“团队知识共享跨层次研究:前因、结构与有效性——中国情境文化特征的调节作用”(71272106)
【分类号】：F272.92
【正文快照】： 一、引言由于全球市场快速变化、行业竞争日益激烈,企业希望能够用最少的员工完成最多的工作任务,以降低高额的人力成本。这导致了企业员工面临着同时处理多项复杂任务的工作情境(Ishizaka等,2001;Kinney,2007)。多元复杂任务情境往往伴随着任务中断和任务切换等不确定性问题,

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