RX互联网金融公司绩效管理体系优化方案研究

发布时间：2018-04-03 12:55

本文选题：绩效管理　切入点：平衡计分卡　出处：《首都经济贸易大学》2017年硕士论文

【摘要】：笔者以工作单位----互联网金融行业知名企业RX公司为研究对象,分析其现行的绩效管理体系存在的问题,探讨实施绩效管理体系的优化方案。作为一家在行业具有高知名度的公司,在面对我国日趋激烈的金融竞争环境下,现实行的为传统的以KPI(关键绩效指标)为主的绩效管理方案,目的是促进员工成长、提升公司绩效和行业地位。然而,RX公司在绩效管理的实施过程中,存在很多问题。本文通过由表及里的思路,首先找出主要问题,剖析问题出现的原因,进一步探讨实施绩效管理体系的优化变革思路。通过对目前应用较多的绩效方法作对比分析,笔者提出“基于BSC(平衡计分卡)的OKR(目标与关键成果法)绩效管理体系优化方案”,并将OKR的实施过程与绩效管理PDCA循环相结合。首先获得公司高管层的支持和认可,先在公司各业务组织绩效层面上应用实施。通过被考核主体发起任务目标,由上级领导层评估其可行性;双方充分沟通,明确目标的“关键结果”;在执行过程中的定期“回顾和纠偏”来保证各部门的努力方向是无误的;最后通过对考核结果的分析来具体分析各业务的业绩情况和运营能力,并判断当期目标的科学合理性,以此作为制定下一个考核期任务目标的依据之一。本论文案例分析采用了理论与实践相结合的方法,以BSC、OKR等工具为框架,制定更适用于RX公司的绩效管理优化方案。最后,通过对RX公司各业务的绩效考核结果分析,得出较之前更加全面的各业务业绩分析和近期发展、运营能力评价。虽然本论文中存在一定的问题和不足,但RX公司具有一定的业务规模和发展特点,对于其他同类企业的绩效管理实施有一定的借鉴意义。
[Abstract]:The author takes RX Company, a well-known enterprise in Internet finance industry, as the research object, analyzes the problems existing in its current performance management system, and probes into the optimization scheme of implementing the performance management system.As a company with high reputation in the industry, in the face of the increasingly fierce financial competition environment in our country, the reality is the traditional KPI (key performance indicators) based performance management program, the purpose of which is to promote the growth of employees.Improve company performance and position in the industry.However, there are many problems in the performance management of RX Company.This article through the thought from the outside to the inside, first finds out the main question, analyzes the reason which the question appears, further discusses the implementation performance management system optimization transformation thought.Through the comparison and analysis of the performance methods used at present, the author puts forward the "OKR (goal and key result method) performance management system optimization scheme based on the balanced Scorecard", and combines the implementation process of OKR with the PDCA cycle of performance management.First of all, the support and recognition of the company executives, first in the company business organization performance level application.The task objective is initiated by the subject under examination, and the feasibility of the task is evaluated by the superior leadership; the two sides communicate fully to clarify the "key results" of the target;In the process of implementation of the regular "review and correction" to ensure that the direction of the efforts of various departments is correct; finally, through the analysis of the results of the assessment to analyze the performance of the business and operational capabilities, and to judge the scientific rationality of the current goal,This is one of the bases for setting goals for the next assessment period.This paper adopts the method of combining theory and practice, taking BSCOKR and other tools as the framework, and formulates the performance management optimization scheme which is more suitable for RX company.Although there are some problems and shortcomings in this paper, RX company has certain business scale and development characteristics, which has certain reference significance for the performance management of other similar enterprises.
【学位授予单位】：首都经济贸易大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F724.6;F832.39;F272.92

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