面向关键设备维修服务的性能合同与中断保险联合优化设计

发布时间：2018-04-25 19:05

本文选题：关键设备 + 性能合同　；参考：《系统工程理论与实践》2017年11期

【摘要】：近年随着设备制造业服务化快速推进,性能合同(PBC)成为关键设备运营商与供应商之间的新型主流服务合同选项,它是根据服务性能结果给予供应商补偿.关键设备往往是运营商获得生产收益的根本来源,突发长时停机故障可能导致运营商的巨额收益损失以及资金流风险.面对PBC合同固有道德风险和突发故障严重损失,PBC合同如何设计才能激励供应商、是否购买保险作为信任担保和中断风险缓解策略,成为关键设备运营商急需解答的关键问题.本文以由备件库存与维修中心构成的闭环服务过程整体外包为例,引入营业中断保险(BI),以委托一代理理论为建模框架,研究PBC合同与BI保险集成设计方法,探讨两者之间相互作用机制,调查运营商购买BI保险决策条件.该研究是维修服务运作与保险领域跨界研究的首次尝试,其理论分析结果有助于为关键设备运营企业跨部门决策提供指导.
[Abstract]:In recent years, with the rapid development of equipment manufacturing services, performance contract (PBC) has become a new mainstream service contract option between key equipment operators and suppliers. It is based on the results of service performance to compensate suppliers. Key equipment is often the fundamental source of production revenue for operators. Sudden long time outage may lead to huge loss of revenue and risk of capital flow. Faced with the inherent moral hazard and sudden failure of PBC contract, how to design the contract can motivate the supplier, and whether to purchase insurance as a trust guarantee and interrupt risk mitigation strategy has become the key problem for the key equipment operators to solve urgently. Taking the whole outsourcing of closed loop service process composed of spare parts inventory and maintenance center as an example, this paper introduces the business interruption insurance (BI), and takes the principal-agent theory as the modeling framework to study the integrated design method of PBC contract and BI insurance. This paper discusses the mechanism of interaction between the two, and investigates the decision conditions for operators to purchase BI insurance. This research is the first attempt of cross-border research in the field of maintenance service operation and insurance, and the theoretical analysis results are helpful to provide guidance for key equipment operation enterprises to make cross-departmental decisions.
【作者单位】：东北大学工商管理学院;东北大学行为与服务运作管理研究所;
【基金】：国家自然科学基金(71472034,71371190,71671033) 中央高校基本科研业务费(N160601001)~~
【分类号】：F274

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