激发人心效力:本土组织伦理系统提升员工绩效的新视角——基于浙江ZX公司的扎根研究

发布时间：2018-04-26 07:55

本文选题：建构主义扎根 + 组织伦理系统　；参考：《经济管理》2017年09期

【摘要】：组织伦理是社会伦理道德规范在商业情境下的微观体现,一直是管理学界关注的热点议题。然而,组织伦理是什么,在员工绩效提升中发挥着怎样的价值,现有研究并未阐释清晰。本文选取具有典型伦理文化的浙江ZX工业有限公司为案例企业,采用建构主义扎根理论方法,对中国本土组织伦理系统及其对员工绩效的影响机制进行了探讨和分析。结果表明:(1)中国本土企业的组织伦理系统是一个兼顾内、外部因素,包括情感导向和工具导向的四维整合概念,即注重员工关怀、强调伦理问责、鼓励价值创造和承担社会责任四个方面。(2)组织伦理实践通过"个体内在驱动"和"社会网络影响"双重路径激发人心效力,提高员工绩效。在"个体内在驱动"路径下,"注重员工关怀"实践能有效激发员工的情感承诺,"鼓励价值创造"实践促使员工形成规范承诺,最终作用于员工绩效,这一机制体现了对员工内在动机的激活;在"社会网络影响"机制下,"强调伦理问责"和"承担社会责任"敦促员工行为符合组织规范和社会期望,从而表现出惩罚规避行为和社会赞许行为,最终影响员工绩效,这一机制体现了对员工外部动机的激活。
[Abstract]:Organizational ethics is the microcosmic embodiment of social ethical norms in the business context, and has always been a hot topic in the field of management. However, what organizational ethics is and what kind of value it plays in employee performance promotion has not been explained clearly. In this paper, Zhejiang ZX Industrial Co., Ltd. with typical ethical culture is selected as a case study. By using the method of taking root in constructivism, this paper discusses and analyzes the ethical system of Chinese native organization and its influence mechanism on employee performance. The results show that the organizational ethics system of local enterprises in China is a four-dimensional integration concept of internal and external factors, including affective orientation and tool orientation, that is, pay attention to employee care, and emphasize ethical accountability. Encouraging value creation and undertaking social responsibility. 2) the organizational ethical practice inspires people through the dual paths of "individual internal drive" and "social network influence", and improves employee performance. Under the path of "individual internal drive", the practice of "pay attention to employees' care" can effectively stimulate the emotional commitment of employees, "encourage value creation" practice to promote employees to form normative commitment, and ultimately affect employee performance. This mechanism embodies the activation of employees' intrinsic motivation. Under the "social network impact" mechanism, "emphasizing ethical accountability" and "assuming social responsibility" urge employees to act in accordance with organizational norms and social expectations. It shows the behavior of punishment evading and social approbation and finally affects employee performance. This mechanism reflects the activation of employees' external motivation.
【作者单位】：华南理工大学工商管理学院;贵州民族大学学工部;
【基金】：国家自然科学基金项目“基于社会情感财富理论视角下家长式人力资源管理系统及其作用机理研究”(71472067)
【分类号】：F272.92

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