职场排斥影响因素及结果研究

发布时间：2018-06-02 08:57

本文选题：职场排斥 + 政治技能　；参考：《哈尔滨工业大学》2017年硕士论文

【摘要】：近年来,以职场排斥为代表的职场冷暴力愈加普遍,明确职场排斥行为的形成机制对理论研究和管理实践都具有重要的意义。在职场排斥领域,大部分研究都聚焦于这一现象会给组织以及员工个人带来什么影响,以及通过这些影响时通过怎样的路径和作用机制发挥作用的,对其形成原因及作用路径的研究还比较缺乏。已有的研究证明,职场排斥会对员工的职外绩效,如组织公民行为以及职内绩效产生负向影响,本研究在验证职场排斥对任务绩效有负向影响的基础上,探索如何通过员工的个人技能及人际关系减轻职场排斥,从而减弱对任务绩效的影响。在现有研究的基础上,本研究聚焦于职场排斥前因变量,基于社会交换理论和社会认同理论,探索了领导成员交换、政治技能对职场排斥的影响,并提出政治技能可以调节领导成员交换与职场排斥的负向关系。在此基础之上,本研究提出职场排斥中介领导成员交换与任务绩效的正向关系,同时中介政治技能与任务绩效之间的正向关系。最后,研究提出政治技能对中介效应的调节作用研究所涉及的变量的测量,均采用学术界广泛应用的成熟量表。数据来源于调查问卷。通过团队及个人的问卷调查,收集到来自金融服务业的155份数据,并且,研究通过行为科学的软件对变量进行了信度和区分效度的检验,采用SPSS对假设进行了检验。研究结果显示,政治技能、领导成员交换负向影响职场排斥,此外,职场排斥会负向影响到员工的任务绩效,且职场排斥部分中介领导成员交换对任务绩效的正向作用,部分中介政治技能与任务绩效的正向作用。政治技能对领导成员交换与职场排斥的调节作用没有得到验证,对中介效应的调节作用也没有得到验证。本研究对职场排斥的前因变量及作用机制的研究进行了补充,同时对员工在工作中的行为具有指导与实践贡献。
[Abstract]:In recent years, workplace cold violence, represented by workplace exclusion, is becoming more and more common. It is of great significance to clarify the formation mechanism of workplace exclusion behavior for theoretical research and management practice. In the area of workplace exclusion, most studies have focused on how the phenomenon affects organizations and individual employees, and the pathways and mechanisms through which these effects work. The research on the cause of its formation and its action path is still lacking. Previous studies have shown that workplace exclusion has a negative impact on employees' out-of-job performance, such as organizational citizenship behavior and in-service performance. Explore how to reduce job exclusion through personal skills and interpersonal relationships, thereby reducing the impact on task performance. On the basis of existing studies, this study focuses on the pre-dependent variables of occupational exclusion, and explores the influence of leadership exchange and political skills on workplace exclusion based on social exchange theory and social identity theory. Political skills can adjust the negative relationship between leadership exchange and workplace exclusion. On this basis, this study proposes the positive relationship between the exchange of agency leader members and task performance in the workplace exclusion, and the positive relationship between intermediary political skills and task performance at the same time. Finally, the measurement of the variables involved in the research on the regulatory effect of political skills on intermediary effects is proposed, which is based on the mature scale widely used in academic circles. Data are derived from questionnaires. We collected 155 data from the financial services industry by team and individual questionnaires, and tested the reliability and discriminative validity of variables by behavioral science software, and tested the hypothesis by SPSS. The results show that political skills, exchange of leading members negatively affect job exclusion, in addition, job exclusion negatively affects employee's task performance, and the positive role of some intermediary leaders' exchange on task performance is also found. The positive effect of some mediating political skills and task performance. The regulatory role of political skills on leadership exchange and workplace exclusion has not been verified, nor has the mediating effect been verified. This study complements the research on the antecedent variables and the mechanism of occupational exclusion, and also contributes to the guidance and practice of employees' behavior at work.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92

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