珠海伟创力公司质量管理体系的研究

发布时间：2018-11-16 08:59

【摘要】：在电子制造行业,竞争空前激烈,客户不仅期望产品价格低,而且还要高层次的质量和服务。合适的质量管理体系将使企业更赢得市场竞争和客户期望,它可以提高产品从开始生产到最终出货的合格率和产出数量,降低报废率,提高市场竞争力。质量管理体系能够帮助企业提高客户满意度,客户需要的产品特征是能满足他们需求和期望的产品。这些需求和期望表现在产品的规格中,统称为客户的需求,客户需求可能通过合同由客户指定或由企业自身确定。在这两种情况下,客户最终决定产品的可接受性。因为顾客的需求和期望在改变,竞争压力不断增加和技术不断进步,企业也推动持续改善,改善自身的产品和过程的质量。成功带领和运作一个企业,需要直接的,透明的质量控制体系来运行维护。成功源于实现和维护管理体系,目的在不断提高产品性能,同时解决所有内外相关的需求,质量管理是企业管理范畴内的重要组成部分。珠海伟创力质量管理体系成立于20年前,随着市场发展,这个体系应保持更新和优化其漏洞。这份论文的重点是找出伟创力工业园质量管理体系的优势与劣势,机遇与挑战,尤其是在2008年以后艰难的经济状况下,以便提出相应改善的对策。同时,作者选择了扎实分析的典型案例,可以提供其它类似电子制造企业持续改进质量体系作参考。
[Abstract]:In the electronic manufacturing industry, the competition is unprecedented. Customers expect not only low price, but also high quality and service. The suitable quality management system will make the enterprise win the market competition and the customer expectation, it can increase the qualified rate and output quantity of the product from the beginning of production to the final shipment, reduce the scrap rate and improve the market competitiveness. Quality management system can help enterprises to improve customer satisfaction, customer needs are characterized by products that meet their needs and expectations. These requirements and expectations are expressed in the specifications of the product, collectively referred to as the customer's needs, which may be specified by the customer by contract or determined by the enterprise itself. In both cases, the customer ultimately determines the acceptability of the product. Because customers' needs and expectations are changing, competition pressure is increasing and technology is improving, enterprises are pushing for continuous improvement and improving the quality of their products and processes. Successfully leading and running an enterprise requires a direct, transparent quality control system to run and maintain. Success originates from the realization and maintenance of management system. It aims to improve product performance and solve all internal and external needs. Quality management is an important part of enterprise management. The Zhuhai Flextronics quality Management system was established 20 years ago and should be updated and optimized as the market develops. The emphasis of this paper is to find out the strengths and weaknesses, opportunities and challenges of the quality management system of Flextronics Industrial Park, especially in the difficult economic situation after 2008, in order to put forward corresponding improvement countermeasures. At the same time, the author chooses the typical case of solid analysis, which can be used as reference for the continuous improvement of quality system in other similar electronic manufacturing enterprises.
【学位授予单位】：广东外语外贸大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F426.6;F273.2

【相似文献】