职场排斥情境下员工角色外行为的关系研究
发布时间：2019-03-14 10:36
【摘要】：随着人们物质生活的日益丰富,对高质量的精神生活的追求逐渐成为了人们生活中不可缺少的一部分,人们越来越看重与周围人的关系,也更看重他人对自己的看法或行为。再加上工作和生活节奏的日益提速,人与人之间的竞争不断加剧。在中国的职场生活中,可能一个不经意的小摩擦,就会成为职场排斥的导火索,最后引发一系列不愉快的纠纷,与西方社会不同的是,中国社会更加强调圈子、派系的划分,出于打压异己、培植亲信等考虑。已有研究表明,职场排斥会降低员工的组织公民行为,增强员工的反生产行为。本研究从三个层次来探讨职场排斥与员工角色外行为的关系。第一层,探讨职场排斥对组织公民行为和反生产行为的主效应关系;第二层,将主动型人格和组织政治氛围作为调节变量,分别探讨二者对职场排斥和组织公民行为关系的调节作用;第三层,以主动型人格和组织政治氛围为调节变量,分别探讨二者对职场排斥和反生产行为关系的调节作用。从这三个层次入手,力图进一步揭开职场排斥和员工角色外行为之间作用机制的“暗箱”。本研究以社会认同理论为基础,以218名企业员工为研究对象,运用访谈和调查问卷等研究方法,以SPSS22.0和AMOS22.0为数据分析工具,对研究的基本假设和模型进行了实证检验。得出如下结论:职场排斥对组织公民行为具有显著的负向影响;职场排斥对反生产行为具有显著的正向影响;主动型人格对职场排斥和组织公民行为的关系具有正向调节作用;主动型人格对职场排斥和反生产行为的关系具有负向调节作用;组织政治氛围对职场排斥和组织公民行为的关系具有负向调节作用;组织政治氛围对职场排斥和反生产行为的关系具有正向调节作用。最后对研究结果进行分析与讨论,得出本文的研究结论,同时提出可供企业参考的可行性建议,并在文章最后指出本文研究不足,提出未来的研究展望。
[Abstract]:With the increasing enrichment of people's material life, the pursuit of high-quality spiritual life has gradually become an indispensable part of people's life. People pay more and more attention to the relationship with the people around them, but also to the views or behaviors of others on their own. Coupled with the ever-increasing pace of work and life, competition between people is intensifying. In China's workplace life, perhaps a casual little friction will become the trigger of workplace exclusion, and eventually lead to a series of unpleasant disputes. Unlike Western society, Chinese society places more emphasis on the division of circles and factions. In order to suppress dissent, cultivate cronies and other considerations. Previous studies have shown that workplace exclusion can reduce employees' organizational citizenship behavior and enhance their anti-productive behavior. This study explores the relationship between workplace exclusion and employees' out-of-role behavior from three levels. In the first layer, the main effects of workplace exclusion on organizational citizenship behavior and anti-productive behavior were discussed. In the second layer, taking active personality and organizational political atmosphere as regulating variables, this paper discusses the regulatory effects of active personality and organizational political atmosphere on the relationship between workplace exclusion and organizational citizenship behavior. In the third layer, taking active personality and organizational political atmosphere as the regulating variables, the regulatory effects of the two factors on the relationship between workplace exclusion and anti-productive behavior were discussed respectively. Starting from these three levels, the author tries to uncover the mechanism between professional exclusion and layman's role. Based on the theory of social identity, this study uses the methods of interview and questionnaire, and uses SPSS22.0 and AMOS22.0 as data analysis tools to test the basic hypotheses and models of the study. The conclusions are as follows: workplace exclusion has a significant negative impact on organizational citizenship behavior; workplace exclusion has a significant positive impact on anti-productive behavior; active personality has a positive role in regulating the relationship between workplace exclusion and organizational citizenship behavior; Active personality negatively regulates the relationship between workplace exclusion and anti-productive behavior, organizational political atmosphere negatively regulates the relationship between workplace exclusion and organizational citizenship behavior, and organizational political atmosphere plays a negative role in regulating the relationship between workplace exclusion and organizational citizenship behavior. Organizational political atmosphere plays a positive role in regulating the relationship between workplace exclusion and anti-productive behavior. Finally, the research results are analyzed and discussed, and the research conclusions of this paper are drawn. At the same time, the feasibility suggestions are put forward for the reference of enterprises. At the end of the paper, the deficiency of this research is pointed out, and the future research prospects are put forward.
【学位授予单位】：湖北工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92
[Abstract]:With the increasing enrichment of people's material life, the pursuit of high-quality spiritual life has gradually become an indispensable part of people's life. People pay more and more attention to the relationship with the people around them, but also to the views or behaviors of others on their own. Coupled with the ever-increasing pace of work and life, competition between people is intensifying. In China's workplace life, perhaps a casual little friction will become the trigger of workplace exclusion, and eventually lead to a series of unpleasant disputes. Unlike Western society, Chinese society places more emphasis on the division of circles and factions. In order to suppress dissent, cultivate cronies and other considerations. Previous studies have shown that workplace exclusion can reduce employees' organizational citizenship behavior and enhance their anti-productive behavior. This study explores the relationship between workplace exclusion and employees' out-of-role behavior from three levels. In the first layer, the main effects of workplace exclusion on organizational citizenship behavior and anti-productive behavior were discussed. In the second layer, taking active personality and organizational political atmosphere as regulating variables, this paper discusses the regulatory effects of active personality and organizational political atmosphere on the relationship between workplace exclusion and organizational citizenship behavior. In the third layer, taking active personality and organizational political atmosphere as the regulating variables, the regulatory effects of the two factors on the relationship between workplace exclusion and anti-productive behavior were discussed respectively. Starting from these three levels, the author tries to uncover the mechanism between professional exclusion and layman's role. Based on the theory of social identity, this study uses the methods of interview and questionnaire, and uses SPSS22.0 and AMOS22.0 as data analysis tools to test the basic hypotheses and models of the study. The conclusions are as follows: workplace exclusion has a significant negative impact on organizational citizenship behavior; workplace exclusion has a significant positive impact on anti-productive behavior; active personality has a positive role in regulating the relationship between workplace exclusion and organizational citizenship behavior; Active personality negatively regulates the relationship between workplace exclusion and anti-productive behavior, organizational political atmosphere negatively regulates the relationship between workplace exclusion and organizational citizenship behavior, and organizational political atmosphere plays a negative role in regulating the relationship between workplace exclusion and organizational citizenship behavior. Organizational political atmosphere plays a positive role in regulating the relationship between workplace exclusion and anti-productive behavior. Finally, the research results are analyzed and discussed, and the research conclusions of this paper are drawn. At the same time, the feasibility suggestions are put forward for the reference of enterprises. At the end of the paper, the deficiency of this research is pointed out, and the future research prospects are put forward.
【学位授予单位】：湖北工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92
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