元华路市政道路项目的沟通管理研究

发布时间：2018-04-21 13:42

本文选题：元华路市政道路项目 + 沟通管理　；参考：《电子科技大学》2017年硕士论文

【摘要】：市政道路建设项目是基础设施建设的重要板块。随着我国城镇化进程的加速,城市市政道路建设发展迅猛。作为基础设施的市政道路建设项目,是体现城市形象的重要性标志。市政道路施工建设有着工期短、需协调沟通事项多的特点,在实践中,道路项目建设各方也能认识到沟通在具体项目管理中的作用,但在具体应用中的计划性、系统性和科学性还有很多需要提高的方面。元华路项目投资大、工期短,在建设过程中不可预见的因素较多,沟通管理在项目履约过程的管理中至为重要。市政道路项目与其他项目有所不同,它的主要功能是服务城市的内部功能体系,在交通分流及流量上也比较复杂,虽然不会有超重载的现象发生,但是会对项目施工有较高的要求,它既是体现城市道路面貌和城市形象的主体,也是给城市居民带来生活便利的主体,因此加强对市政道路项目的管理至关重要。而在市政道路的项目管理中,尤为重要的是进行沟通管理,沟通管理效果的好坏直接关系到整个项目的能否高效完成。本文围绕元华路市政道路项目开展详细研讨,就完成项目最主要的沟通管理环节进行深度分析,为保证高标准的完成元华路市政道路项目建设,需要彻底解析其沟通管理的实践、问题及对策。文章首先分析了元华路市政道路项目的概括情况,对实施项目的沟通管理特点做出了详细的阐述,包括沟通范围广,层次多,沟通管理的要素多,沟通管理的阶段性强,沟通管理的难度大等方面;其次,采取了问卷调查的方式,调查了元华路市政道路沟通管理的现状,并针对现状,分析了元华路市政道路沟通管理存在的问题,包括内部沟通不畅,外部沟通不畅,沟通渠道不系统,沟通方式不灵活,管理者缺乏沟通技能等方面的缺陷,并针对元华路市政道路项目沟通管理存在的问题,本文提出以下解决对策,包括优化项目组织结构,完善沟通机制,建立完善的沟通系统,拓宽沟通渠道,优化沟通方式,提高项目团队沟通技能等措施。本文对元华路市政道路项目沟通管理进行了管理实践研究,包括项目启动阶段,识别项目干系人,制定项目沟通计划,预算项目沟通资源,计划阶段具体沟通管理工作安排,项目沟通管理技术应用;项目实施阶段推进元华路市政道路项目的沟通计划,选择合适的元华路市政道路项目的方式,管理元华路市政道路项目沟通的冲突;项目收尾阶段进行沟通管理的经验教训总结。通过对元华路市政道路项目沟通管理问题的解决,元华路市政道路沟通管理取得了较好的效果,改善了项目的经营管理,提高了项目沟通效率,提升了项目团队沟通技能,较好地完成了项目目标。
[Abstract]:Municipal road construction project is an important plate of infrastructure construction. With the acceleration of urbanization in China, the construction of municipal roads is developing rapidly. As the infrastructure of the municipal road construction project, is to reflect the importance of the image of the city. The construction of municipal road has the characteristics of short construction period and many communication items. In practice, the parties of road project construction can also realize the role of communication in specific project management, but the planning in specific application. There are many aspects that need to be improved in terms of systematicness and scientificalness. The Yuanhua Road project has a large investment, a short construction period and many unpredictable factors in the construction process. Communication management is very important in the management of the project performance process. The municipal road project is different from other projects. Its main function is to serve the internal function system of the city. It is also more complicated in traffic diversion and flow, although there will not be overloading. However, it is not only the main body of reflecting the appearance and image of the city, but also the main body of bringing convenience to the urban residents, so it is very important to strengthen the management of the municipal road project. In the project management of municipal roads, communication management is particularly important. The effect of communication management is directly related to whether the whole project can be completed efficiently. This article carries on the detailed discussion around the Yuanhua Road municipal road project, carries on the deep analysis to the most important communication management link to complete the project, in order to guarantee the high standard to complete the Yuanhua Road municipal road project construction, Need to thoroughly analyze its communication management practices, problems and countermeasures. The article first analyzes the general situation of Yuanhua Road Municipal Road Project, and makes a detailed description of the communication management characteristics of the implementation project, including a wide range of communication, many levels, many elements of communication management, the stage of communication management is strong. Secondly, the paper investigates the current situation of the communication management of Yuanhua Road, and analyzes the existing problems in the communication management of Yuanhua Road. Including internal communication, external communication, communication channels are not systematic, communication methods are not flexible, managers lack communication skills and so on, and aiming at the problems existing in communication management of Yuanhua Road municipal road project, This paper puts forward the following countermeasures, including optimizing the project organization structure, perfecting the communication mechanism, establishing a perfect communication system, widening the communication channels, optimizing the communication methods, improving the communication skills of the project team, etc. This article has carried on the management practice research to the Yuanhua road municipal road project communication management, including the project start-up stage, the identification project stakeholder, the formulation project communication plan, the budget project communication resources, the plan stage concrete communication management work arrangement, The application of project communication management technology, the promotion of communication plan of Yuanhua Road municipal road project in the project implementation stage, the selection of appropriate mode of Yuanhua Road municipal road project, and the management of the conflict of Yuanhua Road municipal road project communication; Summary of experience and lessons learned from communication management in the final phase of the project. Through solving the communication management problems of Yuanhua Road municipal road project, the communication management of Yuanhua Road municipal road has achieved better results, improved the project management, improved the project communication efficiency, and enhanced the communication skills of the project team. The project objectives were well achieved.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：U415.1

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