公交司机不良驾驶行为影响因素分析及其矫正研究

发布时间：2018-06-18 07:05

本文选题：公交司机 + 不良驾驶行为　；参考：《西南交通大学》2015年硕士论文

【摘要】：公交司机作为影响城市公共交通供给质量和服务满意度的双重介入主体,其个体行为在很大程度上代表了城市综合形象和城市包容度水平。但在当代公共交通的发展历程中,附着在公交司机个体上的不良驾驶行为已经成为了影响公共交通运营安全和公共交通服务质量的最大制约因素,相继成为世界各国公共服务行业关注的热点问题。本研究立足于主流交通行为学、交通安全学以及交通社会学等视角,利用问卷设计与实证研究相结合的技术手段,对成都市市域范围内的150名公交司机进行调查访谈,研究当前公交司机不良驾驶行为的影响因素及其形成机制,得出了较为丰硕的成果,通过这些结论,可以从社会、经济、心理和制度层面综合设计适应于公交司机驾驶习惯、职业因素和环境冲击的不良驾驶行为监控体系,以便矫正当前越发严重的行车风险和公众投诉危机。这些结论包括：1、广义上的公交司机的不良驾驶行为可归为四类：冒险性不良驾驶行为、习惯性不良驾驶行为、随意性不良驾驶行为、个体特征不良驾驶行为。2、个体因素中,男性公交司机和未婚公交司机更容易出现习惯性不良驾驶行为：年龄越小、公交驾龄越短的公交司机越容易出现不良驾驶行为；学历越低的公交司机越容易出现随意性不良驾驶行为；胆汁质和抑郁质的公交司机较粘液质和多血质的公交司机更容易出现不良驾驶行为。3、行业因素中,月平均收入越少的公交司机更容易出现不良驾驶行为；每天平均工作时间越短的公交司机越容易产生冒险性不良驾驶行为；工作压力越大的公交司机越容易出现冒险性和习惯性不良驾驶行为；休息时间越多的公交司机越不易出现不良驾驶行为。4、环境因素中,所在线路越拥堵的公交司机出现更多个体差异性和冒险性不良驾驶行为；对所在线路上其他交通参与者综合交通素质越高的公交司机,越不容易出现不良驾驶行为；对所在线路道路条件评价越低的公交司机越容易产生不良驾驶行为。5、不良驾驶行为形成的机理可以归结为：个体—整体放大机理、外部—内部循环机理、模仿—强化塑造机理的三元统一论。
[Abstract]:As a dual intervention subject which affects the quality of urban public transport supply and service satisfaction, the individual behavior of bus drivers represents to a large extent the comprehensive image of the city and the level of urban tolerance. However, in the development of modern public transport, the bad driving behavior attached to the individual bus driver has become the biggest restricting factor of the public transport operation safety and the quality of public transport service. One after another, the public service industry in the world has become a hot issue of concern. This study is based on the mainstream traffic behavior, traffic safety and traffic sociology, using the questionnaire design and empirical research of the technical means to investigate 150 bus drivers in Chengdu. This paper studies the influencing factors and forming mechanism of bad driving behavior of bus drivers at present, and draws fruitful results. Through these conclusions, it can be comprehensively designed to adapt to the driving habits of bus drivers from the social, economic, psychological and institutional levels. Occupational factors and environmental impact of adverse driving behavior monitoring system in order to correct the current increasingly serious driving risks and public complaints crisis. These conclusions include: 1, in a broad sense, the bad driving behavior of bus drivers can be classified into four categories: risk-taking bad driving behavior, habitual bad driving behavior, random bad driving behavior, bad driving behavior of individual characteristics, and individual factors. Male bus drivers and unmarried bus drivers are more likely to appear habitual bad driving behavior: the younger the age, the shorter the bus drivers are more likely to appear bad driving behavior; The less educated bus drivers were more likely to have random bad driving behavior; the bilious and depressed bus drivers were more likely to suffer from bad driving behavior than those with mucilage and blood quality, among the industry factors, The less the average monthly income, the more likely the bad driving behavior of the bus drivers, the shorter the daily working time, the more likely the bus drivers to have risky bad driving behavior. The more stress the bus drivers are, the more risky and habitual bad driving behavior they are; the more the rest time, the less likely the bus drivers will have the bad driving behavior. 4, among the environmental factors, The more congested the bus drivers are, the more individual differences and risky bad driving behaviors appear, and the less likely the bad driving behavior is for the bus drivers with higher comprehensive traffic quality of other traffic participants on the line. The lower the evaluation of the road condition on the route, the more likely the bad driving behavior. The formation mechanism of the bad driving behavior can be summed up as individual-whole amplification mechanism, external-internal circulation mechanism. The Ternary Unification Theory of Imitation-strengthening Molding Mechanism.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：U491.254

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