基于RFID技术的行李分拣系统的研究

发布时间：2018-05-15 18:04

本文选题：行李检测 + 径控通道　；参考：《山东大学》2015年硕士论文

【摘要】：随着现在国内机场旅客流量的不断增加,航空运输市场也随之得到了快速的发展,相应的机场运营和管理的压力也越来越大。调查显示目前国内机场人工行李分拣的正确率只有80%,有21.5%的旅客在航空飞行过程中有过行李丢失或损毁的经历。《航空运输消费者投诉情况通报》表明行李运输服务已经成为旅客在航空旅行中满意度最低的一项,且行李运输差错类投诉已具机场服务投诉首位。机场为了给旅客提供更加方便准确快捷的进港和离港服务,提高用户机场体验感和机场运行管理效率,急需一套可靠、智能的行李分拣解决方案。本系统开发的航空行李人工分拣辅助系统,利用RFID技术存储行李信息,介入到整个行李托运流程中,实现自动分拣功能。除此之外,RFID技术在民航领域的应用,在机场行李核对、时时监控、丢失查询和全程跟踪等过程中,都能够代替人工查看标签的形式,做到快速、精准。并且运用RFID技术的机场行李分拣设备投入较低,配合相关软、硬件应用系统的平台,可以有效简化行李托运流程,大幅节约劳动力成本,同时降低行李遗失等造成的赔付率,从而提高机场旅客的满意度。对于提升航空公司服务品质,增强品牌价值有显著效果。
[Abstract]:With the increasing passenger flow of domestic airports, the air transport market has also been rapidly developed, the corresponding airport operation and management pressure is increasing. The survey shows that at present the correct rate of manual baggage sorting in domestic airports is only 80%, and 21.5% of passengers have lost or damaged their luggage in the course of air flight. Service has become one of the lowest levels of satisfaction in air travel. And the baggage transport error category complaint has the airport service complaint first. In order to provide passengers with more convenient, accurate and fast inbound and outbound services, improve the airport experience and airport operation management efficiency, the airport is in urgent need of a reliable and intelligent baggage sorting solution. The air baggage manual sorting assistant system developed by this system uses RFID technology to store baggage information and intervene in the whole baggage check process to realize automatic sorting function. In addition, the application of RFID technology in the field of civil aviation, in the airport baggage check, constant monitoring, lost query and the whole process of tracking, can replace the form of manual inspection tags, so as to achieve rapid and accurate. And the airport baggage sorting equipment using RFID technology has a low investment, and the platform of the related software and hardware application system can effectively simplify the baggage check process, save labor cost substantially, and reduce the loss of baggage compensation rate, etc. In order to improve the satisfaction of airport passengers. For improving airline service quality, enhance brand value has remarkable effect.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：V351.3;TP391.44

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