集装箱码头闸口提还箱流程改进与系统设计研究

发布时间：2018-02-08 12:41

本文关键词： 集装箱码头闸口流程改进设备交接单定舱二维码　出处：《天津大学》2014年硕士论文　论文类型：学位论文

【摘要】：集装箱码头是集装箱运输链的重要节点,巨量的集装箱需要经过集装箱码头闸口与托运人或收货人进行交接,其中涉及到大量的信息传递、手续的办理和闸口检查的过程。在提还箱过程中码头需要投入大量的资源,用户需要排队等待,因此如何提高集装箱码头提还箱处理的效率、准确率并节省处理资源是值得研究的问题。目前这方面的研究主要集中在智能闸口方面,即通过光学字符识别(OCR)、射频识别(RFID)、闭路电视系统(CCTV)、电子数据交换(EDI)等技术手段实现闸口处理效率和准确率的提升,而在闸口提还箱手续办理和信息传递方面的研究则较少。本文针对集装箱码头闸口提还箱流程改进进行了研究,聚焦在手续办理和信息传递方面。本文基于运营管理的原则提出了初步改进方案,通过问卷调查和层次分析法确定了改进方案,并进行了相应的系统设计、开发和实践,最后通过排队论的方法,对流程改进后的停车场地和人力资源需求进行了分析。本文提出了三种新的集装箱码头闸口提还箱手续办理方法,使得客户无需到码头柜台进行办理,方法之一是通过图片传递的方式对EIR单证进行提前处理;方法之二是创新地将二维码应用于EIR单证,通过移动互联网传递二维码的信息实现自动处理,并减少人工处理,提高准确性;方法之三是通过发送短信来完成部分业务的办理。本文设计了二维码EIR生成标准,并开发了图片接收处理系统、监控系统、短信处理和回复系统、系统自动处理接口和手机应用程序。本文提出的流程改进方法对于进一步提高集装箱码头行业闸口服务效率、节约码头资源和减少碳排放具有重要的意义,并已在C集装箱码头进行了实际应用,经过一年的推广,取得了较好的经济效益和社会效益。但由于现阶段智能终端、移动网络和用户技能等客观条件的限制,使得本文的研究和应用受到了一定影响。
[Abstract]:Container terminal is an important node of container transportation chain. A large number of containers need to pass through the gate of container terminal to transfer with shipper or consignee, which involves a lot of information transmission. The handling of formalities and the process of gate inspection. In the process of handling and returning containers, the wharf needs to invest a lot of resources, and users need to wait in line. Therefore, how to improve the efficiency of handling container and return containers in container terminals, The accuracy and saving of processing resources are worthy of study. At present, the research in this area is mainly focused on intelligent gates, In other words, the efficiency and accuracy of gate processing can be improved by means of optical character recognition (OCR), radio frequency identification (RFID), closed circuit television system (CCTV) and electronic data interchange (EDI). However, there is less research on the handling of gate lift and return box and the transmission of information. In this paper, the improvement of container handling and return process of container terminal gate is studied. Based on the principle of operation management, this paper puts forward a preliminary improvement plan, determines the improvement plan by questionnaire survey and AHP, and carries on the corresponding system design, development and practice. Finally, through the method of queue theory, the paper analyzes the parking space and human resource demand after flow improvement. Three new methods of handling container gate and return box are put forward in this paper, so that customers do not need to go to the terminal counter for handling. One of the methods is to process the EIR document in advance by the way of picture transmission, the second method is to apply the QR code to the EIR document innovatively, and to transmit the information of the QR code through the mobile Internet to realize the automatic processing, and to reduce the manual processing, the second method is to apply the QR code to the EIR document in an innovative way. To improve the accuracy, the third method is to complete part of the business processing by sending short messages. This paper designs the EIR generation standard, and develops a picture receiving and processing system, a monitoring system, a short message processing and a response system. The process improvement method proposed in this paper is of great significance to further improve the efficiency of gate service in container terminal industry, save terminal resources and reduce carbon emissions. It has been applied in C container terminal. After one year's popularization, it has achieved better economic and social benefits. However, due to the limitation of the objective conditions such as intelligent terminal, mobile network and user's skill at present, The research and application of this paper are influenced to some extent.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：U695.22

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