同行评审在打印机可用性测试中的应用研究

发布时间：2018-02-10 05:21

本文关键词： 同行评审设计可用性测试投资回报率　出处：《湖南大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着科技的发展，产品日益复杂化且不断向人性化发展。产品在人机界面和硬件交互方面的要求都有了相应的提高。对于设计师（团队或个人）而言，要查找出一件复杂产品的所有设计缺陷并不是容易的事情。而传统的质量测试方法只能从物理的角度测来试产品的实际质量，在测试产品的人机交互指标上无法达到理想效果。目前，测试产品可用性的常见方法主要包括以用户为中心的可用性测试和同行专家组织的评审活动。这两种方法能够更人性化地测试产品的可用性，更好地从人机角度来考量产品。同行评审是由同行专家组成的技术小组根据个人的经验来查找产品错误的一种测试方法。以用户为中心的可用性测试，是通过了解用户对所使用产品的体验，来考量产品的设计是否达到可用性标准的测试方法。首先，本文通过研究这两种产品可用性测试的方法，来阐明以用户为中心的可用性测试和同行评审可用性测试的异同。接着，根据对所获得的众多公司历史数据的研究发现：在产品的开发周期中，同行评审（Peer Review）比用户测试（User Testing)发挥作用的时间更长，为设计师和公司带来了很大的利益回报，以此得出同行评审具有独特价值的观点。然后，详叙笔者在惠普实习时参与的打印机项目开发的经历，，这个开发过程涉及到MD(Mechanical Design)、ID(IndustrialDesign)、 HFE(Human Factors Engineering)、 UI(User Interface)、 FW(Firmware)等多个开发部门，在BB、LP到MP1开发阶段，笔者及项目其它设计师通过专业的同行评审测试方法来查找打印机的产品缺陷，并建立了产品缺陷数据库。而在MP2、MP3阶段，对该产品进行以用户为中心的可用性测试来查找打印机缺陷。再通过两种测试方法的对比研究分析，说明同行评审在产品开发中的独特价值，以此用客观事实和实践来证明前面所提出来的观点。最后，笔者基于在开发过程中对大量客观数据的研究，提出同行评审在实际应用中的原则以及设计师在运用同行评审方法上的不足，并对同行评审的运用原则作出相应改进，以便设计师能够更好的使用这种方法来提高产品质量，以使同行评审在产品生产过程中最大化地发挥其积极的影响力。
[Abstract]:With the development of science and technology, the product is becoming more and more complicated and developing towards humanization. The requirements of the product in man-machine interface and hardware interaction have been improved accordingly. For designers (teams or individuals), It is not easy to find out all the design defects of a complex product, but the traditional quality testing method can only test the actual quality of the product from the physical point of view, and can not achieve the ideal effect on the man-machine interaction index of the test product. At present, the common methods of testing product usability include user-centered usability testing and peer expert review activities. These two methods can test the usability of products more humanely. Peer-reviewed is a test method by which a technical team of peer experts finds product errors based on personal experience. User-centric usability testing. It is a test method to determine whether the design of the product meets the usability standard by understanding the user's experience of the product used. First of all, by studying the two methods of product usability testing, this paper illustrates the similarities and differences between user-centered usability testing and peer-reviewed usability testing. Based on a study of the numerous company history data obtained, it was found that peer review peer review (peer review) plays a longer role than user testing in the product development cycle, bringing great benefits to designers and companies. From this point of view of the unique value of peer review. Then, the author's experience in developing the printer project involved in HP's internship involving MD(Mechanical Design, HFE(Human Factors Engineering, UI(User Interface, FWO Firmware and other development departments. During the development phase from BBLP-to MP1, the author and other designers of the project used professional peer-review test methods to find out the product defects of the printer, and set up the product defect database. A user-centered usability test is carried out to find out the printer defects, and the unique value of peer review in product development is illustrated by the comparative study and analysis of the two testing methods. Finally, the author based on the research on a large number of objective data in the development process, This paper puts forward the principle of peer review in practical application and the deficiency of designers in applying peer review method, and improves the application principle of peer review, so that designers can better use this method to improve product quality. To enable peer review in the production process to maximize its positive influence.
【学位授予单位】：湖南大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：TP334.8

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