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诈骗电话管控平台取证与审核功能的设计与实现

发布时间:2018-10-20 16:15
【摘要】:随着我国电信行业的发展,电话通信已经是当今最重要的通信方式之一。然而电话诈骗日益猖獗,严重阻碍了电信行业的健康发展,危害人民的财产安全,所以建立有效的诈骗电话管控平台,遏制诈骗电话的发展,具有极大的实际意义。取证与审核是对疑似诈骗号码的确认手段。本文提出了针对诈骗电话的治理思路和诈骗电话管控平台的总体设计和建设方案,详细阐述了取证与审核功能的设计与实现。取证功能包括录音取证和短信提醒。录音取证是对疑似诈骗号码为主叫的通话进行录音,生成录音文件,为审核功能给疑似号码定性提供依据。短信提醒是被疑似诈骗号码呼叫并通话结束后,向被叫方发送提醒短信,询问是否举报主叫。短信提醒是取证的辅助手段。本文详细阐述了录音取证流程和短信提醒流程。审核功能包括自动审核和人工审核。本文提出了基于语音识别的诈骗电话识别方法,为自动审核实现提供技术方案。自动审核使用语音识别的技术完成对录音文件审核。人工审核是操作员在鉴权网站完成录音文件审核。自动审核效率高,准确率不及人工审核。自动审核和人工审核协作,保证审核效率高和准确率高。本文详细论述了自动审核流程和人工审核流程。本文还对取证与审核功能进行了完善的功能测试和性能测试,用以验证是否达到预期效果。最后结合研究课题中思考,进行了总结和.展望,从性能优化和功能增强等方面指明了未来研究的方向。
[Abstract]:With the development of telecommunication industry in China, telephone communication is one of the most important communication methods. However, telephone fraud is increasingly rampant, which seriously hinders the healthy development of the telecommunications industry and endangers the property safety of the people. Therefore, it is of great practical significance to establish an effective fraud telephone control platform and curb the development of fraudulent telephone. Evidence collection and verification is a means of confirming suspected fraud numbers. In this paper, the author puts forward the general design and construction scheme of the fraud telephone management and control platform, and expounds the design and implementation of the function of collecting evidence and auditing in detail. Forensics functions include recording evidence and short message reminders. Recording evidence is to record the call of suspected fraud number, generate the recording document, and provide the basis for the quality of the suspected number. SMS alert is called by a suspected fraud number and when the call is over, a reminder message is sent to the called party asking whether to report the caller. Short message reminder is an auxiliary means of obtaining evidence. This article elaborated the recording evidence collection flow and the short message reminder flow in detail. The audit function includes automatic audit and manual audit. In this paper, a method of fraud phone recognition based on speech recognition is proposed, which provides a technical scheme for automatic verification. Automatic audit using speech recognition technology to complete the recording document audit. Manual audit is the operator in the authentication site to complete the audio document audit. The efficiency of automatic audit is high and the accuracy rate is not as good as manual audit. Automatic audit and manual audit cooperation to ensure high audit efficiency and high accuracy. This paper discusses the automatic audit process and manual audit process in detail. This paper also carries on the perfect function test and the performance test to obtain the evidence and the audit function, to verify whether achieves the anticipated effect. Finally, combined with the research topic of thinking, summarized and. The future research direction is pointed out from the aspects of performance optimization and function enhancement.
【学位授予单位】:北京邮电大学
【学位级别】:硕士
【学位授予年份】:2016
【分类号】:TP311.52

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