施工项目团队效能测度方法

发布时间：2018-04-13 17:01

本文选题：项目团队 + 团队效能　；参考：《哈尔滨工业大学》2013年硕士论文

【摘要】：本文将企业管理中的团队效能问题引入施工现场项目团队管理之中。施工现场与企业相比，团队规模较小，团队成员差异化更加严重，每个团队成员所有的技术水平各不相同，管理能力、管理任务与人员心理状态更加复杂。从系统的角度看，简单的绩效考核方式，不能够有效地协调项目团队中个人绩效与团队整体绩效、团队成员的工作态度以及团队的发展能力问题。本文结合施工现场项目团队的特点，将团队效能中的技术、管理、心理因素与团队的绩效、满意度和发展力结合起来，对施工项目团队效能进行系统性的测量，寻找提高团队工作效率，实现团队中个人和整体共同成长的路径。本文通过文献研究和方法推导，建立系统的施工项目团队效能模型及求解算法。团队效能模型主要有描述性模型、规范性模型、实证性模型和启发性模型，模型的发展从之前的线性模型逐渐演变成系统的结构模型。本文在传统效能模型的基础上增加过程的影响因素分析，利用黑箱原理重点关注施工项目团队中效能的投入及其产出。施工项目团队的效能可分为直接描述和效率两部分。直接描述应用描述统计均值和方差的方法显示每个项目团队成员投入产出的多少和变异程度。施工项目团队效能的效率在本文中利用数据包络（DEA）的方法进行确定，并通过引入随机DEA的概念，解决效率测量过程中的主观不确定性问题。根据建立的理论框架，，设计施工项目团队的效能测度指标，并结合施工项目团队的实际情况设计指标测量问卷。测度指标分为输入指标、过程指标和输出指标三部分。测度指标分的度量可分为个人和他人两个方向进行测量。个人方向测量个人对自身及组织的认识，他人方向是测量被调查人对组织中其他被调查人的看法，双向调查减少单人调查的主观判断，增加调查的可靠性和客观性。本文以某新建烟气脱硫工程实验项目为例，对施工项目团队效能进行测量和分析，并对决策单元的改进提出建议。测量过程利用电子问卷加快调查速度，并从描述统计的角度利用雷达图对项目团队效能进行描述性分析，利用DEA和随机模型（SDEA）对比分析项目团队的效率。施工项目团队的团队效能输出指标不仅仅在效率值上体现，而且与输入输出指标的相关性有关，SDEA方法能够综合指标相关性，得出更为准确的效率指标。最后，本文结合团队效能评价结果对团队效能的改进提出相关建议。
[Abstract]:This paper introduces the problem of team effectiveness into construction site project team management.Compared with the enterprise, the construction site is smaller in scale and more serious in the differentiation of team members. Each team member has different technical level, management ability, management task and psychological state of personnel are more complex.From the system point of view, simple performance appraisal can not effectively coordinate individual performance and team overall performance, team members' work attitude and team development ability.Based on the characteristics of the construction site project team, this paper combines the technical, management and psychological factors of the team effectiveness with the team performance, satisfaction and development ability, and makes a systematic measurement of the construction project team effectiveness.Looking for ways to improve team work efficiency and achieve personal and overall growth in the team.Based on literature research and method derivation, a systematic model and algorithm of team effectiveness of construction project is established in this paper.Team effectiveness models mainly include descriptive model, normative model, empirical model and heuristic model. The development of the model has evolved from the previous linear model to the structural model of the system.Based on the traditional efficiency model, this paper adds the analysis of the influencing factors of the process, and focuses on the input and output of the efficiency in the construction project team by using the black box principle.The efficiency of construction project team can be divided into two parts: direct description and efficiency.The method of describing statistical mean and variance directly shows the input and output of each project team member and the degree of variation.The efficiency of construction project team effectiveness is determined by the method of data envelopment real in this paper, and the subjective uncertainty in efficiency measurement is solved by introducing the concept of random DEA.According to the established theoretical framework, the efficiency measurement index of the construction project team is designed, and the questionnaire is designed according to the actual situation of the construction project team.Measure index is divided into three parts: input index, process index and output index.The measurement of index points can be divided into two directions: individual and others.The personal direction measures the individual's cognition to oneself and the organization, the other direction is to measure the survey person's opinion to the other investigated person in the organization, the two-way investigation reduces the subjective judgment of the single investigation, increases the reliability and objectivity of the investigation.Taking a new flue gas desulfurization project as an example, this paper measures and analyzes the efficiency of the construction project team, and puts forward some suggestions for the improvement of the decision-making unit.The measurement process uses electronic questionnaire to speed up the investigation, and makes descriptive analysis of project team effectiveness from the point of view of description and statistics, and uses DEA and stochastic model to compare and analyze the efficiency of project team.The output index of team effectiveness of construction project team is not only reflected in the efficiency value, but also related to the correlation of input and output index. The SDEA method can synthesize the correlation of indicators and get more accurate efficiency index.Finally, this paper puts forward some suggestions on the improvement of team effectiveness combined with the results of team effectiveness evaluation.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.92

【参考文献】