住宅工程施工阶段业主方的质量管理研究

发布时间：2018-08-31 13:11

【摘要】：近年来,我国房地产业蓬勃发展,国内涌现出了一大批一线房企,而在行业迅速发展的背后,工程质量已经成为悬在各房企头顶的达摩克利斯之剑,成为制约其高速发展的关键因素。在此背景下,本文探讨作为建设项目管理核心的业主方,如何更好的对住宅施工阶段进行质量管理具有重要意义。本文对万科、中海等国内优秀房企的质量目标、质量愿景进行了对比,阐述了一线房企质量控制的核心理念及关注重点。同时,对业主方质量管理现状与缺失进行了重点剖析,总结出业主方只对工程质量的结果检验,未能实现施工全过程的质量关键控制流程及关键工序管理、质量管理目标无法“落地”等不足,并探讨了如何利用业主方的管理优势,建立业主、施工、监理的良性“三方关系”,从而落实质量目标的方法。而施工阶段是项目质量控制体系最为关键的环节,本文通过对住宅工程交付后的质量问题报修数据进行详细的分析、对比,找出住宅工程中存在的典型质量问题,并通过头脑风暴法、鱼骨图法、5Why分析、WBS分解等方法对典型质量问题进行了技术层面的深层次分析,从源头上得出影响施工质量的根本性问题。为了解决这些问题,本文从业主方的角度出发,重点论述了前期策划、样板引路、施工方质量保证体系、施工阶段质量控制指引、合作方管理考核等关键管理动作的实施与操作方法,并通过工程实例对以上管理动作的成果进行了论证。通过以上研究,本文主要得出以下结论：业主方需要通过改进自身管理能力,有效调动施工、监理方在质量管理方面的积极性,引导各方共同追求实现项目的高质量标准；重视施工阶段的质量问题分析,能够通过技术手段寻找工程质量的主要管理问题；提升自身管理动作的规范性,实现工程质量的精细化管理。本文具体问题分析及实例论证为提升业主方质量管理水平提出了具有建设性的建议和实践经验。
[Abstract]:In recent years, the real estate industry in our country has been booming, and a large number of front-line housing enterprises have emerged in our country. But behind the rapid development of the industry, the engineering quality has become the sword of Damocles hanging over the heads of the housing enterprises. Become the key factor that restricts its high-speed development. Under this background, it is of great significance to discuss how the owner, as the core of the construction project management, can better carry out the quality management in the residential construction stage. In this paper, the quality objectives and quality vision of domestic excellent housing enterprises such as Vanke and China Shipping are compared, and the core concept and focus of quality control of front-line housing enterprises are expounded. At the same time, the author analyzes the present situation and deficiency of the owner's quality management, summarizes that the owner only checks the result of the project quality, and fails to realize the quality control flow and key procedure management of the whole construction process. This paper discusses how to make use of the management advantage of the owner to establish a benign "tripartite relationship" between the owner, the construction and the supervision, so as to carry out the quality goal. The construction stage is the most critical link of the project quality control system. Through the detailed analysis and comparison of the repair data of the quality problems after the residential engineering delivery, the typical quality problems existing in the residential engineering are found out. Through the methods of brainstorming, fish bone map and WBS decomposition, the technical level of typical quality problems is analyzed, and the fundamental problems affecting the construction quality are obtained from the source. In order to solve these problems, from the angle of the owner, this paper focuses on the pre-planning, model guide, construction quality assurance system, construction stage quality control guidelines, The implementation and operation methods of key management actions, such as management assessment of cooperative parties, are discussed, and the results of the above management actions are demonstrated through engineering examples. Through the above research, this paper draws the following conclusions: owners need to improve their own management ability, effectively mobilize the construction, supervision in quality management, guide the parties to pursue the project of high quality standards; By paying attention to the analysis of the quality problems in the construction stage, we can find the main management problems of the engineering quality by technical means, improve the standardization of our own management actions, and realize the fine management of the engineering quality. This paper puts forward constructive suggestions and practical experiences for improving the quality management level of owners.
【学位授予单位】：中国科学院大学(工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TU712.3;F299.23

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