石家庄Sobo商业有限公司员工满意度改进研究

发布时间：2017-10-15 19:26

  本文关键词：石家庄Sobo商业有限公司员工满意度改进研究

  更多相关文章： 人力资源管理 员工满意度 SPSS

【摘要】：石家庄Sobo商业有限公司已有20多年的发展历史,生产和供应的产品包括玻璃棉、岩棉和NBR发泡绝缘材料和铝箔隔热材料,产品不仅在国内销售,国外市场已超过25个国家。目前,员工满意度问题已成为公司发展中面临的挑战之一。本文包括六章。第一章是绪论,简要介绍了Sobo公司的使命、愿景、文化和本文研究目的、意义及方法。第二章是文献综述,对与员工满意度相关的人力资源管理、SWOT分析、价值链分析等理论及研究工作进行了介绍。在第三章中,首先对Sobo公司进行了SWOT分析、说明了公司员工现状,进而提出了公司员工满意度方面存在的问题,分析了其原因及及其对公司的影响。在第四章中,采用SPSS,对员工满意度的影响因素及各因素的影响程度进行了定量分析,结果表明:薪水、福利和激励因素对于员工满意度发挥着至关重要的作用,员工期待得到安全培训,大多数员工对于公司的纪律和惩罚措施持中立的态度。第五章提出了提高Sobo公司员工满意度的解决方案,并说明了其局限性。
【关键词】：人力资源管理 员工满意度 SPSS
【学位授予单位】：石家庄铁道大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：F272.92;F426.7
【目录】：

• 摘要4-5
• Abstract5-8
• CHAPTER 1 INTRODUCTION8-13
• 1.1 Introduction to Shijiazhuang Sobo Commercial Co. Ltd8-10
• 1.1.1 Mission and Vision of the company8-9
• 1.1.2 Culture of the company9-10
• 1.2 Research Aim and Objectives10-11
• 1.3 Significance of the Study11
• 1.4 Methodology11-12
• 1.5 Dilemmas of Sobo company12-13
• CHAPTER 2 LITERATURE REVIEW13-35
• 2.1 Human Resource Management13-28
• 2.1.1 Concept of Employee Satisfaction13-14
• 2.1.2 Factors of Employee Satisfaction14-16
• 2.1.3 Assessment of Employee Satisfaction16-22
• 2.1.4 Employee Contributions22-23
• 2.1.5 Benefits of Employee Satisfaction23-24
• 2.1.6 Eight Drivers of Employee Satisfaction and Engagement24-27
• 2.1.7 Employee Involvement Model27-28
• 2.2 SWOT Analysis28-30
• 2.3 Value Chain Analysis30-35
• CHAPTER 3 ANALYSIS OF THE ISSUES OF THE EMPLOYEESSATISFACTION IN SOBO COMPANY35-49
• 3.1 SWOT Analysis of Sobo Company35-37
• 3.2 Current Situations of the Employees in Sobo Company37-39
• 3.3 Issues of Employee Satisfaction in Sobo Company39-43
• 3.4 Causes of Negative Satisfaction of the Employees43-44
• 3.5 Effects and Challenges of the Issues of Employee Satisfaction44-49
• CHAPTER 4 QUANTITATIVE ANALYSIS OF THE FACTORS OFINFLUENCING EMPLOYEE SATISFACTION49-98
• 4.1 Hypotheses49-50
• 4.2 The Steps of the Analysis50-53
• 4.3 Introduction to SPSS53-56
• 4.4 Data Collection and Demographic Analysis of the Data Set56-61
• 4.5 Test of reliability and validity of the questionnaire61
• 4.6 Quantitative Analysis of the Factors Regarding Employee Satisfaction61-96
• 4.6.1 Correlation between the Level of Employee Satisfaction and Gender65-68
• 4.6.2 Correlation between the Level of Employee Satisfaction and Age68-69
• 4.6.3 Correlation between the Level of Employee Satisfaction and Designation69-72
• 4.6.4 Correlation between the Level of Employee Satisfaction and Years of Experience72-74
• 4.6.5 Correlation between the Level of Employee Satisfaction and Factor Mostly Linked To Employee Satisfaction74-96
• 4.7 Important Findings96-98
• CHAPTER 5 IMPROVEMENT OF THE EMPLOYEE SATISFACTION FORSOBO COMPANY98-107
• 5.1 Solution to improve the Employee Satisfaction for Sobo Company100-102
• 5.2 Ways of Attracting Top Quality Employees for Sobo Company102-104
• 5.3 Building an Effective Employee Retention Program for Sobo Company104-106
• 5.4 Limitations to improve Employee Satisfaction for Sobo Company106-107
• CHAPTER 6 CONCLUSION107-116
• 6.1 Recommendations for Heat Insulation Industry108-116
• REFERENCES116-119
• APPENDIX119-122
• ACKNOWLEDGEMENT122

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