中国电网企业社会责任评价指标体系研究

发布时间：2018-01-20 16:56

本文关键词： 企业社会责任利益相关者理论层次分析法　出处：《华北电力大学》2015年硕士论文　论文类型：学位论文

【摘要】：最近几年,关于企业为了追逐利益而损害公众社会利益的事例层出不穷,企业的社会责任话题变得越来越重要,企业不能仅仅为了企业利润而存在于社会上的观点也更加深入人心,企业应该更多得主动承担社会责任,作为其基本追求的一部分。电网企业作为第一个发布企业社会责任报告的央企,在企业社会责任的履行上备受社会各界的关注。根据中国电网企业特点建立一个社会责任评价指标体系,有利于将企业社会责任这一抽象的概念具体化,也有利于规范和引导电网企业更好得履行其企业社会责任。本文首先研究了国内外理论发展和实践结果,并结合国家电网公司自身特点,寻找现有理论在电网企业的适用点；然后应用利益相关者理论,确定了以国家政府、用户、员工、伙伴、社会、自然环境为本文电网企业的主要利益相关者；通过广泛的专家、员工、社会民众的问卷调查,并应用层次分析法,计算出6个主要利益相关者以及各利益相关者下属二级指标在整个电网企业社会责任体系中的权重,从而建立起针对电网企业的社会责任评价指标体系；最后在这基础上将评价指标体系应用于国网宁波供电公司,选取国网宁波供电公司2013年度的运营指标,计算公司在该年度的社会责任履行得分。结果验证了本文建立的电网企业社会责任评价指标体系具有一定的指导意义。
[Abstract]:In recent years, the corporate social responsibility topic has become more and more important because of the incessant cases of enterprises harming the public social interests in order to pursue the interests. Enterprises can not only exist in society for the sake of corporate profits, but also more deeply rooted in the people's minds, enterprises should be more initiative to bear social responsibility. As part of its basic pursuit, power grid enterprises as the first to issue corporate social responsibility report of the central enterprises. According to the characteristics of Chinese power grid enterprises, the establishment of a social responsibility evaluation index system is conducive to the concretization of the abstract concept of corporate social responsibility. It is also conducive to standardize and guide grid enterprises to better fulfill their corporate social responsibilities. Firstly, this paper studies the theoretical development and practical results at home and abroad, and combines with the characteristics of the State Grid Company. To find the applicable point of the existing theory in the power grid enterprise; Then, applying the stakeholder theory, the main stakeholders of this paper are the national government, users, employees, partners, society and natural environment. Through a wide range of experts, employees, social citizens of the questionnaire, and the application of Analytic hierarchy process. The weight of six main stakeholders and their subordinate secondary indicators in the whole power grid enterprise social responsibility system is calculated, and the evaluation index system of social responsibility for power grid enterprises is established. Finally, the evaluation index system is applied to Ningbo Power supply Company, and the operating index of Ningbo Power supply Company in 2013 is selected. The results show that the evaluation index system of social responsibility of power grid enterprises established in this paper has certain guiding significance.
【学位授予单位】：华北电力大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F426.61;F270

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