Z食品厂质量管理体系的构建及优化

发布时间：2018-05-14 04:07

本文选题：质量管理体系 + QS认证　；参考：《山东大学》2015年硕士论文

【摘要】：质量管理体系是建立质量方针和质量目标并实现这些目标的体系,是企业内部建立的为保证产品质量或质量目标所必需的、系统的质量活动。近期劣质奶粉事件、塑化剂事件、地沟油事件、“僵尸肉"事件等全球及我国出现的恶性食品安全事件的发生,突显出质量管理体系建立的重要性和必要性。目前,我国实行食品行业准入制度,即QS认证。中小型食品企业质量管理多是在QS认证基础上构建的。但企业获证后质量管理往往流于形式,产品质量状况堪忧。本文选取Z食品厂为代表,希望通过对Z食品厂质量管理体系的构建及优化研究,为广大中小食品企业建立和优化质量管理体系有效性提供参考,为中小食品企业提高质量管理水平,适应经济新常态做一些有益的探索。本文作者采取资料查阅、数据统计和实地核查等方式,从“企业组织机柯设置、质量方针和目标、体系文件、过程控制"四个方面,对Z食品厂质量管理的运行作了调查研究。以发展趋势图为辅助,直观表述企业产品质量现状。得出企业急需质量管理体系重构的结论。根据企业产生问题的原因及质量管理体系构建七大要素的需求,提出从明确管理职责、制度规范,充足资源保障,全过程质量控制,全员质量参与,持续改进五方面入手构建Z食品厂质量管理体系并形成良好企业质量文化的方案。方案的核心是以企业质量文化为契合点,将各因素进行整合,做到全方位的质量管理,形成“全过程质量控制、全员质量参与、全方位质量管理"的“三全”质量管理体系。经过一年的体系试运行,通过相关数据分析,验证效果基本达到预期要求。在研究过程中发现,体系构建仍存在不完善和需优化提升的地方,因此,在前期构建的基础上提出提高质量目标,注重顾客诉求,人文化、明示化质量管理的体系优化工作思路,以期望进一步优化完善Z食品厂质量管理体系,推进企业在经济发展新常态下稳步发展。
[Abstract]:The quality management system is the system that establishes the quality policy and the quality target and realizes these goals. It is the necessary and systematic quality activity to guarantee the product quality or the quality target established within the enterprise. The recent incidents of poor quality milk powder, plasticizer, gutter oil, "zombie meat" and other malignant food safety incidents in China and all over the world have highlighted the importance and necessity of establishing quality management system. At present, our country implements food industry admittance system, namely QS attestation. The quality management of small and medium-sized food enterprises is built on the basis of QS certification. But after the enterprise gets the certificate the quality management often becomes the formality, the product quality condition is worried. This paper chooses Z food factory as the representative, hoping to provide reference for the establishment and optimization of the quality management system of the small and medium-sized food enterprises through the construction and optimization of the quality management system of the Z food factory. To improve the quality management of small and medium food enterprises and adapt to the new normal economy to do some useful exploration. In this paper, the author investigates the operation of quality management in Z food factory from four aspects: enterprise organization machine setup, quality policy and goal, system document and process control by means of consulting data, data statistics and field verification. With the development trend map as the assistant, intuitively expresses the enterprise product quality present situation. The conclusion that the enterprise urgently needs the reconstruction of the quality management system. According to the causes of the problems in the enterprise and the demand of constructing the seven key elements of the quality management system, the paper puts forward the following aspects: clear management responsibility, system standard, sufficient resources guarantee, quality control in the whole process, and quality participation of the whole staff. The plan of constructing the quality management system of Z food factory and forming a good enterprise quality culture. The core of the scheme is to integrate all factors with enterprise quality culture, to achieve all-around quality management, and to form the "three complete" quality management system of "whole process quality control, all-staff quality participation and omni-directional quality management". After one year's trial operation, the verification effect is basically up to the expected requirement through the analysis of relevant data. In the course of the research, it is found that the system construction is still imperfect and need to be optimized and promoted. Therefore, on the basis of the previous construction, the author puts forward the goal of improving the quality, pays attention to customer demands, and pays attention to the human culture. In order to further optimize and perfect the quality management system of Z food factory and promote the steady development of enterprises under the new normal of economic development, the thinking of system optimization of quality management should be expressed in order to further optimize and perfect the quality management system of Z food factory.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F273.2;F426.82

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