面向汽车快修连锁的薪酬体系及数字化薪酬系统研究

发布时间：2018-05-21 19:26

本文选题：快修连锁模式 + 薪酬体系　；参考：《大连理工大学》2015年硕士论文

【摘要】：随着汽车的日益普及,巨大的汽车保有量促进了汽车后市场逐渐发展壮大。汽车快修连锁模式作为新兴的后市场服务模式,近年来在国内得到高速的发展,主要是满足消费者对便利性和专业性的要求。而科学合理的薪酬体系和有效适用的薪酬管理系统是汽车快修连锁企业全面发展的有力保障,同时也是促进汽车后市场服务更加规范化的重要条件。通过对汽车快修连锁行业,尤其是具有代表性的北京欧爱汽车服务有限公司进行调研,发现当前快修连锁普遍存在薪酬体系缺乏公平性与竞争性、薪酬未能有效发挥激励作用、绩效考核流于形式等薪酬体系方面的问题和缺少有效适用的管理系统软件、存在信息孤岛等管理系统方面的问题。本论文的研究重点是针对汽车快修连锁当前薪酬管理方面存在的问题,设计更加适用于快修连锁的薪酬体系：并在此基础上,构建数字化薪酬系统,辅助用户进行薪酬管理,使汽车快修连锁的薪酬管理更加标准化、规范化。本论文遵循标准的薪酬体系设计流程,采用实地调研与相关理论研究分析相结合的方法设计适用于汽车快修连锁的薪酬体系,重点突出薪酬结构的详细设计。以薪酬理论为指导,建立了一套适合汽车快修连锁的薪酬体系,包括店长“利润分享制”、一线员工“绩效工资制”和后勤员工“岗位工资制”等。达到在企业不亏损经营前提下,薪酬对员工激励效果最优的目的,实现了企业与员工的“双赢”。针对所设计的薪酬体系,遵循软件工程的生命周期法、模块化设计思想,采用MVC架构进行建模分析,以VS2010作为开发环境,并使用ADO数据对象访问MySQL数据库,进行数字化薪酬系统的设计与实现。通过在系统中合理的设置浮动薪酬的计算标准、正确的绩效评分标准以及增加评价的公平透明度的方法,激励了员工工作的积极性,明确了绩效薪酬评价的合理依据,实现了科学管理与信息化系统相结合的快修连锁企业与员工之间的有效管理模式。通过在实验店初步实施本文的薪酬体系,并使用相应的数字化薪酬系统：一方面,能够有效激发员工积极性、提高客户满意度,进而提升公司业绩；另一方面,数字化薪酬系统实现了薪酬管理流程的标准化和规范化,实现了信息共享,提高了薪酬管理工作效率,数字化、目视化管理更好的激发员工对提升绩效的激情。
[Abstract]:With the increasing popularity of automobiles, the huge amount of automobile ownership has promoted the development of the market after the automobile. As a new post-market service mode, the rapid repair chain model has been developed rapidly in China in recent years, mainly to meet the needs of consumers for convenience and professionalism. The scientific and reasonable salary system and the effective compensation management system are the powerful guarantee for the comprehensive development of the automobile fast repair chain enterprises, and are also the important conditions to promote the standardization of the market service after the automobile repair. Through the investigation of the automobile repair chain industry, especially the representative Beijing Oai Automobile Service Co., Ltd., it is found that the compensation system is generally lack of fairness and competition, and the compensation can not play an effective role in encouraging the fast repair chain. The problems of performance appraisal such as the form of salary system and the lack of effective and applicable management system software exist in information isolated island and other management system problems. The research focus of this paper is to design a pay system that is more suitable for the fast repair chain in view of the problems existing in the current compensation management of the fast repair chain. On the basis of this, a digital compensation system is constructed to assist users in the compensation management. So that the rapid repair chain of the pay management more standardized, standardized. This paper follows the standard salary system design process, adopts the method of combining field investigation and related theoretical research and analysis to design the compensation system suitable for automobile fast repair chain, with emphasis on the detailed design of compensation structure. Under the guidance of compensation theory, a set of compensation system suitable for automobile repair chain is set up, including "profit sharing system" for store manager, "performance wage system" for front-line staff and "post wage system" for logistics staff, etc. Under the premise that the enterprise does not lose money, the salary has the best incentive effect on the employee, and realizes the "win-win" between the enterprise and the employee. According to the designed compensation system, following the life cycle method of software engineering, modularization design idea, MVC framework is used to model and analyze, VS2010 is used as the development environment, and ADO data object is used to access MySQL database. Design and implement the digital compensation system. By setting the calculation standard of floating salary, correct performance scoring standard and increasing the fairness and transparency of evaluation in the system, the enthusiasm of employees is encouraged, and the reasonable basis of performance compensation evaluation is clarified. The effective management model between the fast repair chain enterprises and the employees is realized by the combination of scientific management and information system. Through the preliminary implementation of the compensation system in the experimental shop, and the use of the corresponding digital compensation system: on the one hand, it can effectively stimulate the enthusiasm of employees, improve customer satisfaction, and then improve the performance of the company; on the other hand, The digital compensation system realizes the standardization and standardization of the salary management process, realizes the information sharing, improves the efficiency of the salary management, digitizes, and stimulates the staff's passion for improving the performance better.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F426.471;TP311.52

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