网络群体性事件及其治理研究

发布时间：2018-01-01 19:05

本文关键词：网络群体性事件及其治理研究　出处：《湖南师范大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着互联网技术的发展与普及,网络改变了往日信息传播的单一性,“政府说什么,公众就听什么”的时代已如大江东去。现今信息传播方式多元化,公众接受信息的渠道多样化,社会上的每个自然人既可以是信息的接受者,也可以是信息传播者。昔日一个指令就让信息夭折,如今可谓天方夜谭。近年来,我国网络群体性事件频发,致使社会稳定、长治久安、政府公信力、干群鱼水关系等面临新的挑战。互联网作为网络群体性事件的策源地,凭借自身的快速传播、交互性、广泛性、开放性等特点,促使网络群体性事件人尽皆知、一呼百万应、影响难料、谣言四起、舆论难控,最终给社会的正常秩序带来巨大冲击,产生一系列负面效应。本文基于利益相关者、心理分析、复杂系统等理论对网络群体性事件进行系统、全面分析发现：在网络群体性事件中,不少网民具有较强的仇官、仇富情绪,但凡与“官”、“富”相关事件,总能无限被放大背后的意义,导致矛盾激化、群体对立。追根溯源,这主要是现实矛盾在网络中的折射；当然,网络群体性事件的发生除了网外的现实问题,还有网内的人为精心策划、干部网络执政能力低、新媒体职业道德偏离等问题。正是这一系列错综复杂的因素交织在一起,才导致网络群体性事件的发生。因此,本文研究网络群体性事件的直接目的是：如何治理网络群体性事件。本文认为网络群体性事件的治理必须遵循以人为本、时间第一性、真诚应对和主动引导舆论的原则,而治理对策应当坚持网外、网内两手抓,毫不懈怠。网外努力提高政府公信力,构建一个公平、公正,公开透明的政治环境,从而赢得公众信任；网内建立健全网络预警机制,及时掌握舆情；建立沟通机制,实现民意互动；主动设置新闻议程,引导舆论走向；讲究网络传播技巧,消除网络群体性事件滋生的土壤；健全网络法规建设,做到有法可依、违法必究,以此达到净化互联网环境的目标。
[Abstract]:With the development of Internet technology, Internet has changed the past single information dissemination, "what the government said, the public will listen to what" era has now diversified. As The mighty river flows eastward. way of information dissemination, public acceptance of diverse sources of information, each natural person in the society can be the recipient of the information, the information can also be communicator. A former instruction let information died, now is Arabian Nights.
In recent years, China's network group events occur frequently, resulting in social stability, long period of stability, the credibility of the government, the official and the relations are facing new challenges. The Internet as a source of network group events, with its rapid spread, interactivity, diversity, openness and so on, the network group events as we all know, a a call, affecting four rumours of public opinion are difficult to control, and ultimately to the normal order of the society has brought the huge impact, produce a series of negative effects.
Based on the psychological analysis of stakeholders, complex systems theory of network group events, a comprehensive analysis found: group events in the network, many netizens have strong hatred, emotional, and any "official", "rich" related events, the total can be magnified infinitely behind the significance. Lead to the intensification of conflicts, groups of opposites. Instead, this is mainly reflected in the contradiction in the network; of course, network group events in addition to the real problem of network, and network for careful planning, cadre network ruling ability is low, the new media occupation ethics deviation problem. Is this a series of perplexing the factors that led to the network group event.
Therefore, the direct purpose of this paper is the network group events: how to manage the network group events. The author believes that the governance of the network group events must follow the time first, people-oriented, sincere response and actively guide public opinion to the principles and countermeasures should adhere to the network, network with both hands, no slack. To improve the credibility of the government, build a fair, impartial, open and transparent political environment, in order to win public trust in the network; establish and improve the network early warning mechanism, the grasp of public opinion; establish communication mechanism, implementation of public opinion interaction; active set news agenda, to guide public opinion; pay attention to the network communication skills, eliminate network group incidents breeding the soil; improve the network construction of laws and regulations, according to the law, violators are prosecuted, in order to purify the Internet environment target.

【学位授予单位】：湖南师范大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D631.4

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