城市居家养老照料服务工作量测算研究

发布时间：2018-04-02 21:13

本文选题：居家养老　切入点：工作量　出处：《郑州大学》2015年硕士论文

【摘要】：目的1.界定居家养老照料服务工作量测量项目;2.测算居家养老照料服务的工作量,为居家养老服务人力资源配置提供客观数据支持。方法1.文献研究和研究小组讨论的基础上形成居家养老照料服务项目条目池,采用两轮Delphi法对24名专家进行函询,形成居家养老照料服务工作量测算项目内容。2.目的抽取郑州市两家居家养老服务中心7名不同职业等级的养老护理员,运用工时测量法,测算养老护理员的直接、间接照料服务项目工时及一周工作量;采用频数、百分比描述养老护理员的一般资料;采用X±s描述常见照料服务项目的工时;采用两独立样本的t检验分析不同中心每天每位养老护理员直接、间接照料服务工时的差异;不同中心每天每位养老护理员生活照料、健康照料、精神慰藉的照料服务工时差异。结果1.两轮Delphi专家咨询,形成社区居家养老护理员工作量测算项目,包括一级条目3项、二级条目14项、三级条目69项,其中直接照料项目45项、间接照料项目24项。2.测定出本课题确定的直接、间接照料服务项目的工时及养老护理员一周工作量。3.居家养老照料服务的直接照料项目工时比重较低,两中心分别为46.0%、42.1%。不同居家养老服务中心养老护理员平均每人每天服务的间接照料服务工时之间有差异(P0.05)。4.居家养老护理员一周提供的服务内容主要是日常生活照料,两中心分别是86.6%、53.1%。不同居家养老服务中心每天每位护理员生活照料服务工时之间有差异(P0.05)。结论1.基于Delphi法筛选的居家养老照料服务工作量测算项目具有可操作性及实用性;2.本研究所测的直接、间接照料服务项目工时结果,社区居家养老在计算工作量、配置养老护理员人力时可借鉴使用。3.居家养老服务中心的直接照料服务工时比重较低,需要有针对性的减少间接照料服务工时,使养老护理员有更多的时间和精力为老年人提供直接照料服务。
[Abstract]:Objective 1.Define home care service workload measurement project 2. 5.To calculate the workload of home care service and provide objective data support for home pension service human resource allocation.Method 1.On the basis of literature research and research group discussion, the item pool of home old-age care service project was formed, and the two-round Delphi method was used to inquire 24 experts to form the content of the workload calculation project of home old-age care service.Objective to select 7 old-age care workers of different occupational grades from two home care centers in Zhengzhou, and to calculate the direct and indirect care project working hours and the workload of one week by using the method of man-hour measurement.The percentage describes the general data of the carers, X 卤s is used to describe the working hours of the common care service items, and the t-test of two independent samples is used to analyze the difference of the direct and indirect care service hours per day in different centers.The daily working hours of care, health care and mental comfort care for each carer in different centers are different.Result 1.Two rounds of Delphi expert consultation, formed the community home old-age care worker workload calculation project, including the first class item 3 items, the second level item 14 items, the third level item 69 items, among them direct care project 45 items, indirect care project 24 items .2.The working hours of direct and indirect care services and the workloads of old-age care workers per week were determined.The proportion of working hours of the direct care project in the home care service is low, the two centers are 46.0 and 42.1 respectively.There is a difference between the working hours of indirect care services per person per day in different home care centers (P0.05. 4).The services provided by the carers at home in a week are mainly daily care, and the two centers are 86.6 and 53.1respectively.There is a difference between the daily working hours of care service per carer in different home care centers (P0.05).Conclusion 1.It is feasible and practical to calculate the workload of home care service based on Delphi method.The results of the direct and indirect care service project man-hours measured in this study can be used for reference when calculating the workload and allocating the manpower of the carers in the community.The proportion of direct care service hours in the home care center is low, so it is necessary to reduce the indirect care service hours, so that the old-age care workers have more time and energy to provide direct care services for the elderly.
【学位授予单位】：郑州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D669.6

【引证文献】