顾客导向理念嵌入基层社区组织公共服务供给模式研究——以上海市S社区为例

发布时间：2018-05-08 02:10

本文选题：社区 + 组织　；参考：《哈尔滨商业大学学报(社会科学版)》2017年03期

【摘要】：社区公共服务的提供是基层公共组织最基本的也是最重要的职能。在"两级政府,三级管理"或者说适度扩大街道办事处权限的城市管理体制下,街道办事处这一组织层级不仅完成上级政府交办的事项,还和社区组织一道协调处理好基层存在的公共事务和提供公共服务。社区居委会自治组织更是和小区居民沟通最多的部门,提高社区自治组织的自我管理能力、自我服务能力的建设,使社区自治组织真正站在居民需求的角度去思考,尽可能满足居民公共服务需要,是推动社区组织和谐发展的重要阀门。
[Abstract]:The provision of community public service is the most basic and important function of grassroots public organizations. Under the city management system of "two levels of government, three levels of management" or moderately expanding the powers of the sub-district offices, the sub-district offices, as an organizational level, not only accomplish the tasks assigned by the higher level of government, Coordinate with community organizations to deal with grassroots public affairs and provide public services. The community neighborhood committee autonomy organization is the department that communicates most with the community resident, enhances the community autonomous organization self-management ability, the self-service ability construction, causes the community autonomous organization to really stand in the resident demand angle to ponder, As far as possible to meet the needs of public service, is to promote the harmonious development of community organizations an important valve.
【作者单位】：中共上海市委党校政府研究所;
【基金】：国家社会科学青年基金项目(12CZZ043)
【分类号】：D669.3

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