基于BIRIS-SSP的居家养老服务中心的设计与实现

发布时间：2018-07-09 16:07

本文选题：居家养老 + 服务中心　；参考：《哈尔滨工业大学》2017年硕士论文

【摘要】：在全球老龄化时期加速到来的背景下,老年人的晚年生活成为社会一大难题。传统的家庭和养老院机构养老方式已不足以响应当前的社会需要。社区居家养老体系不完善且弊端较多,加之各地区养老机构极为分散,这种分散性导致的养老服务业信息的不对称,增加了服务资源与服务需求的匹配难度。本文设计了基于BIRIS-SSP云服务平台的居家养老服务中心来满足这一需求。BIRIS-SSP平台是可以聚集各种类型的第三方服务中心的第四方平台,平台可以为各服务中心提供技术支持,实现现实养老服务机构、服务项目和服务员工等资源的整合,为有养老服务需求的客户提供个性化服务。本文对居家养老服务中心的需求给出了完整的分析。首先剖析了传统养老服务场景的弊端,然后引出了服务中心作用下的居家养老服务场景。然后分析了系统的主要单据的流转及各自的状态转换,并通过用例图分析了用户角色。然后对BIRIS-SSP平台技术进行了概述。本文重点针对养老服务质量评价提出了一套综合评价策略,并对关键技术进行了研究和实现。针对客户评价,设计了评价指标模型的元模型,剖析了模型解析器的运转机理,制定了客户评价单的属性项计算规则。针对系统评价,对服务执行单据解析原理进行了阐述,制定了维度指标评分标准,并完成了系统评价解析引擎的设计和开发。本文还设计实现了服务机构优化选择算法,均衡顾客、服务机构和服务中心三者的利益,为系统优化选择最佳的服务机构做出决策,达到“三方共赢”的局面。通过问题描述和建模,进行了优化目标函数的定义,然后基于改进遗传算法对该问题进行求解,最后进行了算法可行性对比分析。本文对于居家养老服务中心的系统设计进行了详细介绍。首先设计了系统研究的整体框架,然后对系统的功能结构进行了具体设计,并刻画了整体的业务流程,之后对系统的总体结构层次进行了详细的描述,最后通过IDEF1X图对系统数据库进行了设计。最后本文详细介绍了居家养老服务中心具体功能的实现。并结合实现类图、功能时序图和系统流程图等对各功能进行了阐述,并展示出了系统的运行界面。
[Abstract]:Under the background of the acceleration of the global aging period, the old people's life has become a big social problem. The traditional family and nursing home care system is no longer sufficient to respond to the current social needs. The community home pension system is imperfect and has many drawbacks, and the pension institutions in various regions are extremely scattered, which leads to the asymmetry of the information of the old-age service industry, which increases the difficulty of matching the service resources with the service demand. This paper designs a home retirement service center based on BIRIS-SSP cloud service platform to meet this demand. BIRIS-SSP platform is a fourth-party platform that can gather various types of third-party service centers, and the platform can provide technical support for each service center. To realize the integration of resources such as real pension service institutions, service items and service staff, and provide personalized services for clients with pension service needs. This paper gives a complete analysis of the needs of the home pension service center. This paper first analyzes the disadvantages of the traditional pension service scene, then leads to the home pension service scene under the action of service center. Then, the paper analyzes the flow of the main documents and their state transformation, and analyzes the role of the user by use case diagram. Then the technology of BIRIS-SSP platform is summarized. In this paper, a comprehensive evaluation strategy is put forward for the evaluation of service quality for the aged, and the key technology is studied and realized. According to customer evaluation, the meta-model of evaluation index model is designed, the operating mechanism of model parser is analyzed, and the calculation rule of attribute item of customer evaluation sheet is established. According to the system evaluation, the principle of service execution document analysis is expounded, and the dimensionality index scoring standard is established, and the design and development of the system evaluation and analysis engine is completed. This paper also designs and realizes the optimal selection algorithm of service organization, balancing the interests of customer, service organization and service center, making decision for the system optimization and selecting the best service organization, and achieving the situation of "tripartite win-win". Through problem description and modeling, the definition of optimization objective function is given, and then the problem is solved based on improved genetic algorithm. Finally, the feasibility of the algorithm is compared and analyzed. This paper introduces the system design of home pension service center in detail. Firstly, the whole framework of the system is designed, then the functional structure of the system is designed, and the whole business process is described. Then, the overall structure of the system is described in detail. Finally, the system database is designed by IDEF1X diagram. Finally, this paper introduces the implementation of the specific functions of home pension service center in detail. Combined with the realization class diagram, the function sequence diagram and the system flow chart, the functions are described, and the running interface of the system is shown.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D669.6

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