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新农村社区建设中的服务模式探讨与模式选择研究

发布时间:2018-08-08 14:21
【摘要】:自1978年改革开放以来,随着我国市场经济的不断发展,我国社会格局发生了很大的变革,由传统社会向现代型社会转变。计划经济体制的下的"单位体制"格局逐渐消失,"社区体制"不断发展壮大。作为现代社会的最基本构成单元,社区的被不断赋予新的功能,承接了我国政府体制变革、社会体制变革中剥离出的任务,慢慢成为了承接政府社会管理和公共服务的最主要平台。本文从社区服务资源供给的视角出发,选择有典型性的社区为研究个案,通过亲身实践、观察和调查,查阅大量政策性的文件,搜集整理访谈材料,提炼出基于社区资源差异而形成的不同的社区服务模式,根据评估结果探讨社区在提供社区服务中存在的问题,并分析导致这些问题的主要因素。目前现存的社区服务模式主要为三种,即政府资源主导型,市场资源主导型,社会资源主导型。在发展过程中,政府资源主导型社区服务的行政色彩浓重,社区服务管理权限不明确,资源供给不足效率较低;市场资源主导型社区服务的居民参与度较低,市场因素过于明显,不利于福利事务进展;社会资源主导型社区服务的人才队伍素质有待提高。这些问题需要从制度层面和法律层面进行健全和规范。政府资源在社区服务中的作用要保留,但是行政化色彩需要去除。市场资源顺应社区服务发展需要,但要同时考虑福利事务。政府、市场、社会三种社区资源供给主体要把握好定位,做到"三位一体",激活并有效利用社区资源。合理控制政府在社区服务中的尺度,完善相关政策法规,加强从业人员的素质提升也是重中之重。当前我国正处在社会转型升级的时期,社区居民对充实社区服务的内容和提升服务质量的需求日益增加,政府面对前所未有的社区服务供给的挑战,做了大量的探索,其最根本的目的就是要"有效地提供居民需求的社区服务"。因此,对社区资源加以最大化的价值利用,使居民根据自身需求获得所需要的服务项目,从而缓解居民需求与社区供给之间的矛盾,对我国社区公共服务的有效供给进行完善补充,对建设社会主义和谐社会具有重要的实践指导意义。
[Abstract]:Since the reform and opening up in 1978, with the continuous development of China's market economy, great changes have taken place in the social structure of our country, from the traditional society to the modern society. Under the planned economy system, the "unit system" pattern disappears gradually, the "community system" develops unceasingly. As the most basic unit of modern society, the community is constantly given new functions to undertake the reform of our government system, the social system reform of the task, It has gradually become the main platform to undertake government social management and public services. From the perspective of the supply of community service resources, this paper selects typical community as a case study, through personal practice, observation and investigation, consulting a large number of policy documents, collecting and sorting out interview materials. This paper abstracts different community service models based on the difference of community resources, discusses the problems existing in providing community service according to the evaluation results, and analyzes the main factors leading to these problems. At present, there are three kinds of community service modes: government resource-oriented, market-resource-oriented and social-resource-oriented. In the process of development, the administrative color of government resource-oriented community service is heavy, the management authority of community service is not clear, the efficiency of resource supply is low, and the participation of residents in market resource-oriented community service is low. The market factor is too obvious, which is not conducive to the progress of welfare affairs, and the quality of the social resource-oriented community service team needs to be improved. These problems need to be perfected and standardized from the system level and the legal level. The role of government resources in community service should be preserved, but the administrative color needs to be removed. Market resources meet the needs of community service development, but at the same time consider welfare matters. The government, market and society should grasp the orientation of the supply of community resources, achieve "trinity", activate and effectively utilize community resources. It is also the most important to control the scale of the government in the community service, to perfect the relevant policies and regulations, and to strengthen the quality improvement of the employees. At present, our country is in the period of social transformation and upgrading, the demand of community residents for enriching the content of community service and improving service quality is increasing day by day. The government has made a lot of exploration in the face of the unprecedented challenge of community service supply. Its most fundamental goal is to "effectively provide community services for the needs of the residents." Therefore, to maximize the value of community resources to enable residents to obtain the required services according to their own needs, thereby alleviating the contradiction between residents' demand and community supply. It is of great practical significance to perfect and supplement the effective supply of community public service to build a harmonious socialist society.
【学位授予单位】:南京农业大学
【学位级别】:硕士
【学位授予年份】:2015
【分类号】:D669.3

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