合肥市社区居家养老的智慧化探索
发布时间：2019-01-02 19:23
【摘要】：人口老龄化已成为我国经济社会发展的重要问题。伴随经济社会发展,传统养老服务模式将难以满足日益扩大的养老服务需求。合肥市作为中部较早步入老龄型人口的城市之一,其老龄化水平已接近全国一线城市,广大老年人对社区居家养老服务的生活照料和医疗护理需求不断增长。然而,当下合肥市养老服务行业,仍主要依靠传统人工方式运营管理,服务效率和质量尚有待改进,养老服务产业供给总体呈现不足。现阶段,为老服务人员短缺,伴随年轻劳动力人口比例下降,人力资源成本上升,进一步加剧养老服务供给不足。智能养老运用物联网、可穿戴设备和远程医疗等技术能够为老年人养老提供“人力做不好、人力做不到和人力不愿做”的服务,能够以较低成本实现更高品质的养老服务。因此,对合肥市社区居家养老服务的智慧化探索不仅能缓解传统养老模式的种种困境,还具有一定的现实推广作用。研究首先从国家层面和合肥层面对论文选题背景进行阐述,再结合已有文献对国内外智能养老现状进行回顾,并对相关理论基础和概念做出归纳总结。然后分别从老年人病谱、养老供需和资源分散等角度对智能养老的必要性进行解读。在此基础上,再依次从技术、政策和经济领域分析智能养老发展的可行性。接着对合肥市养老服务智能化现状进行介绍,分别阐述社区居家养老服务信息平台模式和区域协同医养一体化养老服务模式的运行机制与优势。最后基于问卷调查分析智能化养老服务的问题,并提出相关对策与建议。文章通过研究得出合肥市社区居家养老服务的智慧化探索存在如下问题:第一,政策支持程度低,顶层设计有待完善,养老相关部门存在信息交流壁垒;第二,养老服务市场化程度低与定位模糊并存;第三,养老服务行业竞争无序,缺乏权威部门监管;第四,养老智能化程度较低,专业复合型人才缺乏;第五,问卷调查结果显示,老年人对智能养老认识度不够,购买服务的消费理念尚未形成。为使社区居家养老服务智慧化发展步入正轨,文章提出如下对策:第一,强化政府引导,完善智能化养老服务体系和政策制定;第二,促进智能养老服务市场竞争,优化智能养老商业盈利和运营模式;第三,推动行业标准规范制定和领域融合,完善智能养老服务运行格局;第四,深化技术改革与人才培养,保障智能养老可持续发展;第五,开展老年人宣传教育,转变老年人服务消费观念。养老服务智能化是未来养老产业的发展方向和趋势,是顺应“互联网+”思维的发展成果。伴随社会化大分工和人力资本提升,大力发展智能养老产业,攸关全国老年人晚年福祉,是成功应对人口老年化问题的有效方式,更是实现我国经济可持续发展的必由之路。
[Abstract]:Population aging has become an important issue in the economic and social development of our country. With the economic and social development, the traditional old-age service model will be difficult to meet the increasing demand for pension services. Hefei is one of the cities in the middle of China that has entered the aging population earlier. The aging level of Hefei is close to that of the first-tier cities in China. The needs of the elderly for the care of life and medical care for the community home old-age service are increasing. However, at present, the old-age service industry in Hefei still mainly depends on the traditional manual operation and management, the service efficiency and quality still need to be improved, and the overall supply of pension service industry is insufficient. At present, the shortage of service staff for the elderly, with the decline of the proportion of young labor force, the rising cost of human resources, further exacerbates the shortage of old-age service supply. Using the Internet of things, wearable devices and telemedicine, the intelligent old-age pension can provide the elderly with the services of "bad manpower, unable manpower and unwilling to do", and can achieve higher quality pension services at lower cost. Therefore, the intelligent exploration of the community home pension service in Hefei can not only alleviate the difficulties of the traditional pension model, but also play a practical role in popularizing it. Firstly, the background of this paper is expounded from the national level and Hefei level, and then the current situation of intelligent pension at home and abroad is reviewed, and the related theoretical basis and concepts are summarized. Then it explains the necessity of intelligent pension from the aspects of disease spectrum, supply and demand of the aged and the dispersion of resources. On this basis, the feasibility of intelligent pension development is analyzed in the fields of technology, policy and economy. Secondly, the paper introduces the current situation of intelligent pension service in Hefei, and expounds the operation mechanism and advantages of the information platform model of community home pension service and the mode of regional cooperative medical and maintenance integrated pension service respectively. Finally, based on questionnaire survey, the paper analyzes the problems of intelligent pension service, and puts forward relevant countermeasures and suggestions. Through the research, this paper draws the following problems: first, the policy support level is low, the top level design needs to be improved, and there are information exchange barriers in the related departments; Second, the low degree of marketization of old-age service and fuzzy positioning coexist; third, the pension service industry competition disorder, lack of authority department supervision; fourth, low degree of intelligence pension, lack of professional complex talent; Fifth, the results of the questionnaire survey show that the elderly do not know enough about intelligent old-age care, and the consumption concept of purchasing services has not yet been formed. In order to make the development of the community home pension service on the right track, the article puts forward the following countermeasures: first, strengthen the guidance of the government, improve the intelligent pension service system and policy formulation; Second, promote the market competition of intelligent old-age service, optimize the business profit and operation mode of intelligent old-age care; third, promote the establishment of industry standard and integration of field, perfect the operation pattern of intelligent pension service; Fourth, we should deepen technological reform and personnel training to ensure the sustainable development of intelligent old-age support; fifthly, we should carry out propaganda and education for the elderly and change their concept of service and consumption. The intelligent service for the aged is the development direction and trend of the future pension industry, and the development result of conforming to the thinking of "Internet". Along with the socialized division of labor and the promotion of human capital, it is an effective way to successfully deal with the problem of population aging and the only way to realize the sustainable economic development of our country to vigorously develop the intelligent old-age industry, which is of vital importance to the old people's well-being in the old age of the whole country.
【学位授予单位】：安徽财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D669.6
本文编号：2398877
[Abstract]:Population aging has become an important issue in the economic and social development of our country. With the economic and social development, the traditional old-age service model will be difficult to meet the increasing demand for pension services. Hefei is one of the cities in the middle of China that has entered the aging population earlier. The aging level of Hefei is close to that of the first-tier cities in China. The needs of the elderly for the care of life and medical care for the community home old-age service are increasing. However, at present, the old-age service industry in Hefei still mainly depends on the traditional manual operation and management, the service efficiency and quality still need to be improved, and the overall supply of pension service industry is insufficient. At present, the shortage of service staff for the elderly, with the decline of the proportion of young labor force, the rising cost of human resources, further exacerbates the shortage of old-age service supply. Using the Internet of things, wearable devices and telemedicine, the intelligent old-age pension can provide the elderly with the services of "bad manpower, unable manpower and unwilling to do", and can achieve higher quality pension services at lower cost. Therefore, the intelligent exploration of the community home pension service in Hefei can not only alleviate the difficulties of the traditional pension model, but also play a practical role in popularizing it. Firstly, the background of this paper is expounded from the national level and Hefei level, and then the current situation of intelligent pension at home and abroad is reviewed, and the related theoretical basis and concepts are summarized. Then it explains the necessity of intelligent pension from the aspects of disease spectrum, supply and demand of the aged and the dispersion of resources. On this basis, the feasibility of intelligent pension development is analyzed in the fields of technology, policy and economy. Secondly, the paper introduces the current situation of intelligent pension service in Hefei, and expounds the operation mechanism and advantages of the information platform model of community home pension service and the mode of regional cooperative medical and maintenance integrated pension service respectively. Finally, based on questionnaire survey, the paper analyzes the problems of intelligent pension service, and puts forward relevant countermeasures and suggestions. Through the research, this paper draws the following problems: first, the policy support level is low, the top level design needs to be improved, and there are information exchange barriers in the related departments; Second, the low degree of marketization of old-age service and fuzzy positioning coexist; third, the pension service industry competition disorder, lack of authority department supervision; fourth, low degree of intelligence pension, lack of professional complex talent; Fifth, the results of the questionnaire survey show that the elderly do not know enough about intelligent old-age care, and the consumption concept of purchasing services has not yet been formed. In order to make the development of the community home pension service on the right track, the article puts forward the following countermeasures: first, strengthen the guidance of the government, improve the intelligent pension service system and policy formulation; Second, promote the market competition of intelligent old-age service, optimize the business profit and operation mode of intelligent old-age care; third, promote the establishment of industry standard and integration of field, perfect the operation pattern of intelligent pension service; Fourth, we should deepen technological reform and personnel training to ensure the sustainable development of intelligent old-age support; fifthly, we should carry out propaganda and education for the elderly and change their concept of service and consumption. The intelligent service for the aged is the development direction and trend of the future pension industry, and the development result of conforming to the thinking of "Internet". Along with the socialized division of labor and the promotion of human capital, it is an effective way to successfully deal with the problem of population aging and the only way to realize the sustainable economic development of our country to vigorously develop the intelligent old-age industry, which is of vital importance to the old people's well-being in the old age of the whole country.
【学位授予单位】：安徽财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D669.6
【引证文献】
相关期刊论文 前1条
1 王媛媛;;社区居家养老模式下信息服务平台发展研究——以D机构为例[J];山西青年;2017年24期
，本文编号：2398877
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