城市社区基本公共服务质量评价指标体系建构

发布时间：2018-04-21 00:25

本文选题：城市社区 + 基本公共服务　；参考：《学习论坛》2017年06期

【摘要】：城市社区基本公共服务质量评价指标体系的建构应遵循公众导向、质量导向、公平公正性与公共公益性相结合、服务质量水平与经济社会发展相适应的原则,从提供基本公共服务数量、服务结构、服务态度、公共服务产品质量和公众满意度五个维度对城市社区公共安全、社区基础教育、社区医疗卫生、社区社会保障、社区基础设施、社区劳动就业、社区文体休闲、社区环境保护、社区公共信息等方面的社区基本公共服务进行整体质量评价,以期进一步提升基本公共服务质量水平,强化公共服务职能,促进服务型政府建设,从而在根本上落实公民基本权利,实现基本公共服务均等化,构建"学有所教、劳有所得、病有所医、老有所养、住有所居"的和谐社会。
[Abstract]:The construction of the evaluation index system of basic public service quality in urban community should follow the principles of public guidance, quality orientation, fairness and fairness with public welfare, and the level of service quality and economic and social development. From the five dimensions of providing basic public service quantity, service structure, service attitude, public service product quality and public satisfaction to urban community public safety, community basic education, community health care, community social security, In order to further improve the quality of basic public services, community infrastructure, community labor and employment, community sports and recreation, community environmental protection, community public information and other aspects of the community basic public services quality evaluation, Strengthen the function of public service, promote the construction of service-oriented government, so as to fundamentally implement the basic rights of citizens, realize the equalization of basic public services, and construct "learning has teaching, labor has income, illness has medical treatment, and the elderly have a sense of security," Living in a harmonious society.
【作者单位】：对外经济贸易大学教育与开放经济研究中心;南开大学周恩来政府管理学院;中共北京市昌平区委组织部;
【基金】：教育部人文社会科学规划基金项目“用机制拉动服务型政府建设”(11YJA630095) 国家社科基金重点项目“政府公共服务质量评价体系研究”(12AGL009);国家社科基金青年项目“社区、社会组织、社工在基层社会治理创新中的协同机制研究”(15CSH026)的阶段性成果
【分类号】：D630

【相似文献】