深圳市社区服务中心运营研究

发布时间：2018-03-30 00:01

本文选题：社会工作　切入点：社区服务中心　出处：《苏州大学》2014年硕士论文

【摘要】：社会工作根植于西方古罗马、古希腊及基督教文化，并回应随着工业化和城市化衍生的社会问题而产生。作为来自西方的舶来品，社会工作自进入中国以来就经历着本土化的脱变。改革开放以来中国进入了社会转型与经济转轨的时期，随着民众思想的开化与政府执政思维的转变，中国的公民社会逐渐成长，政府与社会的关系被逐渐理清，，中国进入了“小政府、大社会”的创建时代。社会工作作为社会福利的发送体系，承担着改革传统社会服务和创建新型社会服务的重任，同时也在回应日益繁多的社会问题方面被寄语厚望。深圳作为改革开放的前沿阵地，社会工作也迅速发展。自2007年深圳社会工作走向职业化以来，本土化探索一直贯穿其中。深圳社工服务的供给载体经历了驻点岗位、项目打包、社区服务中心实体化运营的发展历程。2011年深圳市推进社区服务中心建设项目，从而开启了对社区服务新模式的探索。本研究基于上述背景，以深圳社区服务中心为分析对象，以文献研究法、参与观察法、经验总结法为研究方法。首先，梳理了社区服务中心的发展背景。其次，从运作模式、管理方式、评估体系等方面阐述了其主要运营管理思路。再次，笔者以实践经历为蓝本，阐述了社区服务中心整体行动策略，并详细介绍了各个工作板块的具体操作思路。最后，总结社区服务中心的运营经验和预测其未来的发展前途。笔者希望由此就社区服务中心运营成效、社会工作与公民社会的关系、本土化视角下深圳社区服务中心运营模式的启示三个方面进行深入探讨。
[Abstract]:Social work was rooted in Western Roman, Greek and Christian cultures, and responded to social problems arising from industrialization and urbanization. Social work has gone through a process of indigenization since its entry into China. Since the reform and opening up, China has entered a period of social transformation and economic transition. China's civil society has grown gradually, the relationship between government and society has been gradually clarified, and China has entered the era of "small government, big society." Social work as the distribution system of social welfare, Taking on the responsibility of reforming traditional social service and creating new social service, Shenzhen is also expected to respond to various social problems. As a front position of reform and opening up, social work has also developed rapidly. Since the professionalization of social work in Shenzhen in 2007, the localization exploration has been running through it. The development course of the substantive operation of the community service center. In 2011, Shenzhen promoted the construction project of the community service center, thus opening the exploration of the new mode of community service. Based on the above background, this study takes the Shenzhen community service center as the analysis object. Literature research method, participation observation method and experience summary method are used as the research methods. Firstly, the background of the development of community service center is combed. Secondly, from the operation mode and management mode, The evaluation system and other aspects of its main operational management ideas. Thirdly, based on the practical experience, the author elaborated the overall action strategy of the community service center, and detailed introduced the specific operational thinking of each work block. Finally, Summing up the operation experience of the community service center and predicting its future development, the author hopes to discuss the effect of the community service center operation, the relationship between the social work and the civil society. From the perspective of localization, the enlightenment of Shenzhen community service center operation mode is discussed in three aspects.
【学位授予单位】：苏州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D669.3;C916

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