社会工作者职业认同感对离职倾向的影响研究

发布时间：2018-10-20 08:17

【摘要】：目的:了解深圳市社会工作机构社会工作者职业认同感与工作满意度的总体情况,探讨社会工作者职业认同感、工作满意度与离职倾向三者之间的关系以及工作满意度的中介作用,最后对影响社会工作者离职倾向的原因进行分析并提出可行性建议,为社会工作机构减少离职的发生提供理论依据与参考资料。方法:本研究采用分层整群抽样的方法,抽取深圳市社会工作机构345名社会工作者为调查对象,以职业认同感问卷、工作满意度问卷、离职倾向量表为研究工具,运用SPSS17.0和AMOS24.0对数据进行分析,在问卷调查的基础上编制访谈提纲对社会工作者进行访谈,进一步分析影响离职倾向的原因。结果:(1)社会工作者的离职倾向低于全国常模,不同性别、从事社会工作领域的时间不同、是否获得社会工作资格证离职倾向差异均有统计学意义(p0.05);社会工作者职业认同感总体状况良好,不同专业、从事社会工作领域工作的时间不同、是否获得社会工作资格证职业认同感均具有统计学意义(p0.05);社会工作者的工作满意度总体状况良好,不同性别、不同学历、工资不同、是否获得社会工作资格证工作满意度差异显著(p0.05);(2)社会工作者职业认同感与工作满意度总体状况良好,社会工作者职业认同感、工作满意度与离职倾向之间两两相关,工作满意度在职业认同与离职意向之间起部分中介作用。结论:(1)性别、学历、专业、从事社会工作领域的时间、工资、是否获得社会工作资格证对离职倾向有不同程度的影响,深圳市社会工作机构社会工作者离职倾向处于中等偏下水平;(2)职业认同感和工作满意度都是离职倾向的影响因素,工作满意度是社会工作者职业认同感与离职倾向的中介变量,职业认同感通过工作满意度对离职倾向产生间接影响;(3)我们可以通过提高薪资待遇水平、加强社会工作理论的学习、制定明确的晋升机制、提升社会工作者社会地位等措施来提高社会工作者的职业认同感与工作满意度,从而减少其离职。
[Abstract]:Objective: to understand the general situation of social workers' professional identity and job satisfaction in social work institutions in Shenzhen, and to explore the social workers' professional identity. The relationship between job satisfaction and turnover intention, as well as the intermediary role of job satisfaction. Finally, the causes affecting social workers' turnover intention are analyzed and some feasible suggestions are put forward. To provide theoretical basis and reference materials for social work organizations to reduce the occurrence of separation. Methods: in this study, 345 social workers in social work institutions in Shenzhen were selected by stratified cluster sampling. The questionnaire of occupational identity, job satisfaction and turnover intention were used as the research tools. SPSS17.0 and AMOS24.0 are used to analyze the data, and based on the questionnaire survey, an interview outline is compiled to interview social workers to further analyze the reasons that affect turnover intention. Results: (1) the turnover tendency of social workers was lower than the national norm. There were statistically significant differences in the turnover intention of social work qualification certificates (p0.05); the overall status of social workers' professional identity was good, different majors, different working hours in the social work field, Social workers' job satisfaction status was generally good, with different gender, different education, different salary, different degrees of social work, different degrees of education, different salary, and no significant difference in social work qualification (p0.05), social workers' job satisfaction status was good, different educational background, different salary, There was significant difference in job satisfaction (p0. 05); (2). The overall status of social workers' professional identity and job satisfaction was good, and the social workers' professional identity, job satisfaction and turnover intention were correlated with each other. Job satisfaction partly mediates between career identity and turnover intention. Conclusion: (1) gender, educational background, major, time in social work, salary, whether or not to obtain social work qualification have different effects on turnover intention. The turnover intention of social workers in social work institutions in Shenzhen is at the middle and lower level; (2) career identity and job satisfaction are the influencing factors of turnover intention, and job satisfaction is the intermediary variable of social workers' professional identity and turnover intention. Job identity has an indirect effect on turnover intention through job satisfaction. (3) We can improve the salary level, strengthen the study of social work theory, and establish a clear promotion mechanism. To improve the social status of social workers to improve their professional identity and job satisfaction, so as to reduce their employment.
【学位授予单位】：南昌大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：C916

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