借鉴日本经验的我国质量信用管控策略优化研究

发布时间：2018-03-18 15:42

本文选题：质量信用　切入点：日本经验　出处：《河北大学》2017年博士论文　论文类型：学位论文

【摘要】：质量发展是强国之基、立业之本和转型之要,质量问题是经济社会发展的战略问题,也是衡量一个国家和地区核心竞争力的显著标志。近年来,质量对经济社会发展的影响和作用,引起了中国政府高层和经济学界的高度关注。由于市场经济秩序的不完善,我国产品质量失信问题频发,2008年河北双鹿“毒奶粉”事件、2012广东汕头“垃圾造玩具”事件、2017年陕西地铁“问题电缆”事件等企业质量失信行为仍在各个领域时有发生,不仅严重干扰了市场经济运作的客观规律,多方面影响宏观经济环境,而且严重危害到人民群众生命财产安全,这与我国市场经济发展的初衷是相悖的。我国作为制造业大国和世界第二大经济体,因质量失信问题导致国际社会对中国产品的准入条件越来越严格,对中国制造产品的信任度在下降,这严重影响了我国经济的长足发展,质量失信的问题亟需得到全面解决。日本作为后起发达国家的主要代表,由政府主导,在战后实施了一系列重要的质量管理政策,有效促进了日本企业质量创新能力的提升、消费者质量需求的增长、市场资源配置效率的改善以及人力资本质量的升级,对实现经济转型起到很好的推动作用。日本持续性质量管理政策经验值得正处于经济转型时期的我国认真借鉴。质量信用管控作为质量管理的重要内容,不仅事关百姓消费、经济社会生活,更是直接影响到社会主义市场经济健康发展。2012年2月6日,国务院印发了《质量发展纲要(2011—2020)》,明确提出要推进质量信用体系建设,加强质量信用建设的理论研究。2014年6月14日,国务院正式印发了《社会信用体系建设规划纲要(2014—2020年)》,提出要进一步部署加快建设社会信用体系,抑制质量失信行为。质量信用是指取得并保持其质量信任的能力,其直接影响质量整体供给水平,要实现我国从质量大国向质量强国转变,需要建立有效质量信用管控体系来保障发展质量。加强质量信用管控体系的研究,对于不断提升我国产品和服务质量信用水平,提高我国质量供给能力,都具有重要的理论意义和现实意义。基于经济社会现实需求和国家政策文件导向,本文聚焦“质量信用管控”问题开展了有关探索。本文在对质量信用相关理论和概念进行梳理的基础上,紧紧围绕“质量信用”这一主线,综合运用归纳与演绎、演化博弈等方法,对我国质量信用管控的现状、质量信用的影响机理、质量信用参与主体的博弈、质量信用各影响主体的策略选择展开分析。围绕上述所提问题,主要从以下四个部分展开研究:首先对本研究的核心概念“质量信用”以及“质量诚信”、“质量信誉”和“质量信用体系”等概念进行了界定区分并分析相关概念内涵,梳理质量信用的理论来源;其次,从法律法规管制、行政机构管制、第三方参与监管、消费者维权四个方面分析我国了质量信用管控的现状,介绍日本在质量管理方面对我国质量信用管控的借鉴经验;再次,从信息经济学和交易成本角度,利用演化博弈理论构建质量信用影响主体间行为交互的博弈模型,分别探寻博弈各方行为的演化过程及演化稳定策略,深度剖析质量信用问题产生的根源;最后,在理论研究、现状分析基础上,依据质量信用影响主体在同一个系统中的动态演化过程,提出符合我国国情的优化质量信用管控策略建议。上述本文研究工作是对质量信用管控理论和方法的探索,主要创新点体现在以下三个方面:一是本文突破了以往从单从质量、信用本身或者从政府监管视角考虑质量信用的影响因素,创新性的从质量信用影响主体的视角归纳其影响因素,在此基础上分析质量信用的影响机理;二是本文以动态演化的视角分析我国质量信用的演化过程,直观的揭示影响主体行为的各因素对质量信用的影响,探索良性的有益演化路径;三是本文结合博弈分析的良性演化路径,给出了相关政策建议。
[Abstract]:The quality of the development is the base power, and the foundation of this transformation to the quality problem is a strategic problem for economic and social development, as well as a remarkable symbol to measure the core competitiveness of a country or region. In recent years, influence and effect on the quality of economic and social development, attracted the attention of Chinese senior government and economic circles. Because the order of the market economy is not perfect, the frequent quality credit problems of our products, the 2008 Hebei Shuanglu "poison milk powder" incident, the 2012 Guangdong Shantou "trash toys" incident, the quality of dishonesty in 2017 the Shaanxi subway "cable" and other enterprises are still taking place in various fields, not only seriously interfere with the objective laws of market operation economic aspects, macroeconomic environment, and serious harm to people's lives and property safety, the intention and the development of China's market economy of our country as is contrary. A big manufacturing country and the second largest economy in the world, because of the quality problem of dishonesty led to the international community for more stringent access conditions and Chinese products, to China manufacturing products trust in decline, which seriously affected the development of China's economy, the quality of dishonesty problems to solve. As the main representative of Japan fully developed after the country, led by the government to implement a series of important quality management policy in the postwar period, effectively promote the innovation ability of Japanese enterprises to enhance the quality of quality, consumer demand, the market efficiency of resource allocation to improve and upgrade the quality of human capital, to a very good role to achieve economic transformation. Japan continued quality management experience is worth policy in our country is in the period of economic transition. The quality of credit control carefully draw as an important content of quality management, not only is related to people. Cost, economic and social life, but also directly affect the healthy development of socialist market economy.2012 in February 6th, the State Council issued the "quality development program (2011 - 2020)", clearly put forward to promote the construction of quality credit system, strengthen the quality of credit construction theory research.2014 in June 14th, the State Council officially issued the "construction plan of social credit the system (2014 - 2020)", proposed to further accelerate the deployment of social credit system construction, the quality of suppression of dishonest behavior. The quality of credit is to obtain and maintain its ability to trust the quality, directly affect the overall quality of the supply level, in order to realize the transformation from the country to the quality of power quality, it is necessary to set up effective credit quality control system to ensure the quality of development. To strengthen the research of credit quality control system, to improve our quality of products and services to the credit level, improve the quality of supply in China Ability, has the important theory significance and practical significance. The economic needs of the society and the national policy guidance documents based on the exploration of the development focus on the "credit quality control problem. This paper summarizes the credit quality of relevant theories and concepts, closely around the" quality and credit "as the main line, comprehensive use induction and deduction, evolutionary game theory and other methods, the status of the quality of credit control in our country, the influence mechanism of credit quality, credit quality of game participants, the influence of the main credit quality strategy to analyze. On the above mentioned problem, research is carried out mainly from the following four parts: first, the core concept of this study" the quality of credit "and" quality and integrity "," the concept of quality and credibility "and" quality credit system "is defined to distinguish and analyze the relevant concepts, carding quality The theoretical source of credit; secondly, from the control laws and regulations, administrative regulation, the third party supervision, four aspects of consumer rights analysis of China's status of the quality of credit control, introduced to Japan in terms of quality management on the quality of China's credit control experience; again, from the perspective of information economics and transaction cost, game using the model of evolutionary game theory constructs the quality credit effect of interaction between subjects, evolution and evolutionary stable strategy respectively to explore the game, in-depth analysis of causes of credit quality problems; finally, in the theoretical study, based on the analysis of the status, on the basis of the quality of credit on the main dynamic evolution process in the same system. And recommend strategies to optimize the quality of credit management in line with China's national conditions. The work in this thesis is to explore the quality of credit management theory and methods, the main innovation The new point is reflected in the following three aspects: one is the breakthrough in the past, from the single from the quality, the credit itself or from the perspective of government regulators to consider the factors influencing the quality of credit, the influence of the innovation subject from the perspective of credit quality summarized the influence factors, analysis of the influence of the quality of credit mechanism on the basis of the two is dynamic; from the perspective of the evolution process of evolution of quality credit in our country, the factors affecting visual behavior reveal the impact on the quality of credit, explore evolution path of benign; three is based on the benign evolution path of game analysis, put forward the relevant policy recommendations.

【学位授予单位】：河北大学
【学位级别】：博士
【学位授予年份】：2017
【分类号】：F203

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